Amalee Weerasooriya
Surrey,Canada
Summary
Highly skilled professional with expertise in client services, time management, teamwork, and relationship-building. Demonstrates ability to excel with minimal supervision and accurately follows instructions. Possesses strong communication and interpersonal skills, including exceptional phone etiquette for delivering top-notch customer service. Goal-oriented and dedicated, consistently meets deadlines promptly.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Banking Assistant - Authorizer
Nations Trust Bank
08.2014 - 02.2023
- Managed branch and cash operations overseeing customer data entry and regulatory compliance on a daily basis
- Contributed to the attainment of 'Good' audit score with assistance to Branch Operations Manager
- Followed up and coordinated all operational issues with other Business Units
- Monitored adherence to guidelines set forth in the manual for branch personnel
- Effectively managed reconciliation of branch office accounts and conducted timely follow-ups
Banking Assistant
Nations Trust Bank
02.2013 - 08.2014
- Perform cash deposits, cash & cheque withdrawals, foreign currency transactions, and fund transfers
- (cashier) Chequebook requesting, ATM balancing, account opening, and other non-cash related transactions
- Contribute towards achievement of branch Key Performance Indicators
Trainee Banking Assistant
Nations Trust Bank
07.2011 - 01.2013
- Perform cash deposits, cash & cheque withdrawals, and fund transfers
- Responsive to New Challenges
Education
Diploma in Computer Studies -
The Golden Key Institute of Information Technology
Association of Accounting Technicians of Sri Lanka - Passed Finalist -
Association of Accounting Technicians of Sri Lanka
12.2010
Certificate in Banking & Finance (CBF) - Fully Qualified -
The Institute of Bankers of Sri Lanka
09.2010
Skills
- Client Relationship Management
- Time management abilities
- Business Development
- Process Monitoring
- Leadership
- Decision-Making
Document Verification
Certification
Certificate holder for Occupational First Aid Level 1
Volunteer Experience
Railway Clean-Up organized by Nations Trust Bank, Ella, Sri Lanka, 11/01/19
Timeline
Senior Banking Assistant - Authorizer
Nations Trust Bank
08.2014 - 02.2023
Banking Assistant
Nations Trust Bank
02.2013 - 08.2014
Trainee Banking Assistant
Nations Trust Bank
07.2011 - 01.2013
Association of Accounting Technicians of Sri Lanka - Passed Finalist -
Association of Accounting Technicians of Sri Lanka
Certificate in Banking & Finance (CBF) - Fully Qualified -
The Institute of Bankers of Sri Lanka
Diploma in Computer Studies -
The Golden Key Institute of Information Technology
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