Amala Poulose
Pierrefonds,Canada
Summary
Dedicated and detail-oriented Quality Assurance professional with over 4 years of experience in the food and pharmaceutical industries. Proven expertise in quality testing, root cause analysis, and compliance with ISO standards. Adept at collaborating with cross-functional teams to ensure product quality and safety. Skilled in conducting audits, implementing corrective actions, and maintaining comprehensive quality documentation. Proficient in HACCP, GMP, and ISO 9001 standards, with strong analytical and critical thinking abilities. Committed to continuous improvement and excellence in quality assurance practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Raw Material Quality Technician
Nature’s Touch Frozen Foods Inc
Saint-Laurent, QC
05.2024 - Current
- Conducted organoleptic analysis on fruits and vegetables, which included measuring the pH and acidity
- Recorded sampling details and communicated with the production department regarding the quality of raw materials
- Documented and recorded the results of the quality analysis
- Generated Supplier Quality NCR and ensured the CAPA plans were implemented
- Validated laboratory equipment calibration and maintenance, and recorded the related certificates
- Evaluated the expired raw material shelf-life study
- Approved and allocated raw material quality
Quality Control Technician
Tamsco Food System
Brantford, ON
02.2023 - 12.2023
- Managed comprehensive QA programs to meet food safety regulations, including updating SSOP and HACCP plans, ensuring strict adherence to company standards
- Regular inspections and audits were conducted to ensure compliance with Good Manufacturing Practices, Standard Operating Procedures, and safety standards, identifying areas for improvement and implementing corrective actions promptly
- Monitored Critical Control Points (CCPs) to ensure safety measures were functioning correctly, documented findings, and promptly contacted the production team to address any issues
- Swab sampling was conducted to check for contamination and maintain hygiene standards throughout the production process, ensuring corrective actions were implemented when necessary
- Regularly inspected poultry products for safety and quality, checking for spoilage and contamination
- Conducted protein testing using advanced kits for nutritional quality and labelling compliance
- Conducted freshness tests on poultry products to ensure their safety and quality, monitored storage conditions, and implemented measures to extend their shelf life
- Regularly evaluated facility cleanliness and sanitation practices through detailed audits, and developed and enforced strict cleaning schedules and protocols to maintain high hygiene standards
- Participated in continuous improvement initiatives, identifying opportunities to improve food safety and quality processes, collaborating with cross-functional teams to implement best practices and achieve operational excellence
- Ensured that all food safety requirements were followed and that all procedures and products met local, national, and international standards
- Conducted data analysis and reporting on various tests and audits, generating Non-Conformance Reports (NCRs) to track compliance and identify trends
Quality Engineer
Lyka Packaging Pvt. Ltd.
, India
09.2020 - 10.2022
- Company Overview: India
- Managed comprehensive QA programs, updated SOPs, and conducted training sessions to meet regulatory and company quality requirements, ensuring staff adherence to new procedures
- Conducted comprehensive inspections and testing of raw materials, purchased items, calibration equipment, processes, and final products to ensure they met quality specifications
- Reviewed and analyzed codes, CAD drawings, specifications, and processes to ensure compliance with ISO safety regulations
- Monitored and resolved issues related to products, production, and laboratory equipment, developing and implementing corrective actions and process improvements
- Regularly assess the cleanliness and sanitation practices within the facility through detailed audits
- Developed and enforced rigorous cleaning schedules and protocols to maintain a high standard of hygiene
- Collaborated with team members to efficiently manage deliveries and supported the implementation of 5S and cleaning programs
- Documented quality recalls and non-compliance reports (NC), actively participating in investigations and the implementation of corrective actions
- Conducted quarterly internal audits of company systems and documentation to ensure regulatory compliance
- Facilitated the Reader QA Program and managed follow-ups on Corrective and Preventive Action (CAPA) plans
- Delivered QA program training and evaluations for new employees
- Maintained and meticulously recorded all quality-related documentation
- Actively participated in continuous improvement initiatives, identifying opportunities to enhance quality and safety processes
- Collaborated with cross-functional teams to implement best practices and achieve operational excellence
- Maintained up-to-date knowledge of industry regulations and standards, ensuring all processes and products comply with local, national, and international quality regulations
- Compiled and analyzed data from various tests and audits, generating detailed reports to track compliance and identify trends
- Presented findings to management and recommended actionable improvements
- Documented and addressed supplier quality issues through detailed non-conformance reports, ensuring timely resolution and continuous improvement
- India
Quality Assurance Coordinator
Synthite Industries Private Limited
, India
11.2019 - 09.2020
- Company Overview: India
- Conducted quality testing of semi-finished and final food products, including physiochemical studies to ensure quality specifications were met
- Conducted sampling and recorded the results of quality testing
- Collected and recorded the samples for the micro test
- Generated non-conformity reports (NCR) for product quality issues
- Approved and allocated food products based on quality assessments
- Recorded and documented all quality testing reports for future reference
- Collaborated with other departments to ensure and maintain product quality
- India
Education
Applied Energy Management
Conestoga College
Ontario04.2024
Bachelor of Chemical Engineering -
APJ Abdul Kalam Technological University
09.2020
Diploma Certificate - Quality Assurance and Management
SMEC Labs
India02.2020
Skills
- Excellent oral and written English communication skills
- Root Cause Analysis
- Team Collaboration
- Knowledge of ISO 9001 Standards
- Knowledge of quality control procedures
- Analytical and Critical Thinking
- Proficient in MS Office
- HACCP
- GMP
- GLP
- Organized
- Multi-tasking
- Problem solving
- Quality Management Systems
Certification
- Clinical Trials Operations Specialization
- ISO 9001 Quality Management System
- Hazard Analysis Critical Control Points (HACCP)
- Good Manufacturing Practices (GMP)
- ISO 15189:2022 - Medical Laboratories’ Quality Assurance & Competence
Timeline
Raw Material Quality Technician
Nature’s Touch Frozen Foods Inc
05.2024 - Current
Quality Control Technician
Tamsco Food System
02.2023 - 12.2023
Quality Engineer
Lyka Packaging Pvt. Ltd.
09.2020 - 10.2022
Quality Assurance Coordinator
Synthite Industries Private Limited
11.2019 - 09.2020
Applied Energy Management
Conestoga College
Bachelor of Chemical Engineering -
APJ Abdul Kalam Technological University
Diploma Certificate - Quality Assurance and Management
SMEC Labs