Amal Tom Aby
Moncton,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Esso Gas Station
08.2022 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
Shift Manager
Taco Bell
06.2021 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
Small Business Specialist
Kakkanattil Agencies
07.2020 - 03.2021
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Work directly with vendors to conduct purchasing requirements for the business.
- Lead Sales and purchasing meetings with key internal stakeholders to ensure timelines are attained.
- Support the Operations team by ensuring communication around B2B needs.
Education
Business Management- International Business - Business Management
Lambton College of Applied Arts And Technology
Sarnia, ON08.2022
Bachelor Of Commerce - Commerce
St. Berchmans College
Kerala, India03.2019
Skills
- Microsoft Applications
- Strategic Decision-Making
- Verbal and Written Communication
- Problem Identification
- Analytical and Critical Thinking
- Friendly, Positive Attitude
- Ability to Work Independently
- Team Bonding
Timeline
Supervisor
Esso Gas Station
08.2022 - 04.2023
Shift Manager
Taco Bell
06.2021 - 08.2022
Small Business Specialist
Kakkanattil Agencies
07.2020 - 03.2021
Business Management- International Business - Business Management
Lambton College of Applied Arts And Technology
Bachelor Of Commerce - Commerce
St. Berchmans College
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