Amal Sudhakaran Anitha
London,Canada
Summary
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Associate
Dollarama
01.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Food and Beverage Supervisor
Ring A Wing
01.2023 - 12.2024
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
Housekeeper
Dev Residency Hotel
01.2020 - 01.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Post Graduate Diploma - Hospitality and Tourism Operations Management
Fanshawe college
London, Ontario12.2024
Bachelor of Commerce - Hotel Management and Catering
University of Kerala
04.2019
Skills
- Customer service
- Menu development
- Teamwork
- Customer assistance
- Housekeeping
- Cash handling accuracy
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Full Professional
Certification
- Smart Serve Certification
- Food Handlers Certification
- AODA Certification
- AHLEI Certification
Timeline
Store Associate
Dollarama
01.2025 - Current
Food and Beverage Supervisor
Ring A Wing
01.2023 - 12.2024
Housekeeper
Dev Residency Hotel
01.2020 - 01.2021
Bachelor of Commerce - Hotel Management and Catering
University of Kerala
Post Graduate Diploma - Hospitality and Tourism Operations Management
Fanshawe college
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