Amal Omar
Alberta
Summary
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, camp sites. Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
ATCO
06.2024 - Current
- Performed deep-cleaning tasks on schedule, ensuring rooms remained dust free and fresh scent .
- Handled beds daily, change sheets and distribute clean towels and toiletries
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms spaces.
- Handled requests for extra linens, toiletries and other supplies.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Upheld high standards of professionalism while interacting with clients and maintaining confidentiality regarding their personal spaces or belongings.
- Exceeded client expectations by going above and beyond to address every detail, leaving spaces looking refreshed and revitalized.
- Supported team members as needed to ensure timely completion of projects and optimal allocation of resources.
- Developed a reputation as a reliable and hardworking team player, consistently exceeding expectations in both individual tasks and collaborative projects.
Head Dishwasher/Dinning Attendant/Housekeeper
Baffinland Iron Mines
09.2020 - 04.2024
- Kept dishes, utensils and glassware clean and rotated following safety standards.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet client needs.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Managed time to juggle multiple tasks simultaneously with ease.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds daily, and restocking bathroom items.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Received multiple recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
Dishwasher and Waitress
Mareeg Cafe & Restaurant
01.2018 - 05.2020
- Delivered personable and attentive service to all patrons, including seating assistance, order management
- Observed all safety and sanitation requirements for food preparation and handling
- Reported dining room or kitchen safety hazards and made sure timely resolutions were reached
- Reported any serious incidents to upper management, such as machine failure, broken facilities, or injuries
- Sanitized workstations, equipment, and cutlery and operated industrial dishwashing machines following food safety and sanitation requirements
- Unloaded dishes, silverware, and glassware promptly and stored them in appropriate places
- Recognized for providing efficient service with high degree of accuracy
- Engaged with customers through smiles and greetings, offering product information, and providing selling suggestions.
Education
GED -
Metro Continuing Education
Edmonton, AB09.2020
High School Diploma -
J. Percy Page School
Edmonton, AB06.2017
Skills
- Teamwork
- Cleaning and organizing abilities
- Deep cleaning expertise
- Customer-Oriented
- Hazardous chemical training
- Supply Inventory Management
- Time Management
- Strong Work Ethic
- Safety awareness
- Heavy Lifting
- Active Listening
- Excellent Communication
Accomplishments
- Cleaned and replenished supplies for up to 45 rooms per shift.
- Worked every overtime hours during the holiday season at the request of management.
- Supervised team of 6 staff members.
- Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.
Certification
- Whims 2015.
- Cyanide level 1.
- Cyanide level 2.
- Fire Extinguisher Awareness.
- Working Around Equipment.
- Site Driving.
- Silica and Silicosis Awareness.
- Canadian Center For Occupational Health and Safety(CCOHS).
- Food Safety Certification .
- Supervisor Safety Course.
- Standard First Aid and CPR/AED Level C (Blended).
- Construction Safety Training System (CSTS).
- Common Safety Orientation (CSO).
Languages
Arabic
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Housekeeper
ATCO
06.2024 - Current
Head Dishwasher/Dinning Attendant/Housekeeper
Baffinland Iron Mines
09.2020 - 04.2024
Dishwasher and Waitress
Mareeg Cafe & Restaurant
01.2018 - 05.2020
GED -
Metro Continuing Education
High School Diploma -
J. Percy Page School
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