Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Amal Mohamed

Winnipeg,MB

Summary

Adept Customer Service Representative with a proven track record at Ircom, where I excelled in managing high-stress situations and resolving conflicts with professionalism. Skilled in active listening and critical thinking, I consistently enhanced customer relations, contributing to a significant improvement in customer satisfaction.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Best Buy Supermarket
06.2023 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor In Business Administration & Management - Human Resources Management

St Lawrence
06.2024

Skills

  • Customer service
  • Active listening
  • Customer relations
  • Critical thinking
  • Cleanliness standards
  • Merchandising techniques
  • Inventory replenishment
  • Shelf maintenance

Languages

English
Professional Working

Timeline

Customer Service Representative

Best Buy Supermarket
06.2023 - 03.2024

Bachelor In Business Administration & Management - Human Resources Management

St Lawrence
Amal Mohamed