AMAL LUKE MATHEW
Building Operation & Maintenance, Engineer, Project Management
123 Highgate Dr, Markham,ON
Summary
Adept at enhancing facility operations and reducing costs, my tenure at Jones Lang LaSalle, JLL, showcases a proven track record in HVAC management and project leadership. Skilled in BAS control and adept in fostering vendor relationships, I excel in optimizing maintenance strategies and team development, ensuring operational excellence and sustainability.
Overview
3
3
years of professional experience
Work History
Building Operator
Jones Lang LaSalle, JLL
11.2023 - Current
- Responsible for maintaining a 700,000 sqft Canada Post plant facility, ensuring optimal operation and longevity of all building systems.
- Taking care of 156 dock door systems around the plant.
- Performed comprehensive maintenance on HVAC equipment, including: Boilers
Chillers
Air handling units
CRAC units
Exhaust fans
Variable Frequency Drives (VFDs) - Conducted basic plumbing, electrical, and mechanical repairs and maintenance tasks to support facility operations.
- Manage work orders, CMMS, Building Automation System (BAS), Workday, safety culture, ADP etc.
- Managed vendor relationships, coordinating with external contractors for specialized maintenance and repair work.
- Implemented energy management strategies to optimize facility efficiency and reduce operational costs.
- Processed and completed work orders in a timely manner, prioritizing tasks based on urgency and impact on operations.
- Executed monthly preventative maintenance tasks, including: Inspection and servicing of fire extinguishers
Testing and maintenance of emergency lighting systems
Maintenance of hot water tanks
Safety checks and maintenance on scissor lifts
Greasing of waste compactors - Maintained detailed records of all maintenance activities, ensuring compliance with safety regulations and company policies.
- Collaborated with team members to ensure seamless facility operations and minimal disruption to postal services.
- Participated in ongoing training to stay current with evolving technologies and maintenance best practices.
- Staff Management and Supervision:
Monitor performance of assigned responsibilities
Provide training to expand capabilities of operations staff
Demonstrate proper use of tools and equipment
Offer hands-on instruction in maintenance, safety, and troubleshooting
Recommend relevant engineering courses for staff development
Foster professionalism in manner and appearance
- Maintenance Operations: Oversee all maintenance departmental service requests
Ensure efficient work completion with minimal disruption
Implement and supervise preventative maintenance program
Schedule maintenance to minimize service interruptions
Delegate tasks to qualified staff members
Perform maintenance on mechanical, plumbing, structural, furniture, fire, life safety, and control systems
Ensure proper cleanup after maintenance work in client spaces. - Order parts and equipment for repairs and installations.
Maintain inventory of tools, parts, and equipment
Perform periodic checks of tool and instrument inventory - Safety and Compliance: Adhere to policies for safe storage, usage, and disposal of hazardous materials
Maintain a clean and safe workplace - Vendor and Contractor Management: Evaluate vendors and suppliers for quality and pricing
Monitor work quality and pricing of outside contractors - Administrative Duties: Review monthly client service request summaries
Identify and correct recurrent operational issues
Verify accuracy of deliveries.
Customer Relationship Officer
HGS
11.2022 - 11.2023
- Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
- Made customers aware of current and new programs and services.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Managed customer relations on ongoing basis to maximize customer retention.
Facility Support
Everest Signs
10.2021 - 11.2022
- Installing and repairing electrical wiring, plumbing, and other building systems in businesses or industrial facilities.
- Monitoring security cameras or other security devices for signs of intrusion or theft.
- Maintaining inventory of supplies such as light bulbs, pens, paper clips, and toilet paper.
- Operating machinery such as cranes, forklifts, elevators, and boilers.
- Monitoring building conditions such as temperature and humidity levels.
- Inspecting fire alarms and sprinkler systems for malfunctions.
- Operating elevators, escalators, or other equipment to transport people between floors
Education
Certificate of Technical Studies - Building Environmental Science Level II
Seneca College of Applied Arts And Technology
North York, ON 05.2001 -
Certificate of Technical Studies - Building Environmental Science Level1
Seneca College of Applied Arts And Technology
North York, ON 05.2001 -
Post-Graduate Certificate - Advanced Project Management
Lambton College of Applied Arts And Technology
Toronto, ON 05.2001 -
Bachelor of Science - Mechanical And Metallurgy
Amal Jyothi College Of Engineering
Kerala, India 05.2001 -
Skills
BAS control -Delta and Niagra
Work order management
CMMS-Corrigo
Dock system
HVAC management
MEP Management
Preventive and reactive maintenance
Equipment troubleshooting
Working in unionized environment
Vendor management
Project management
Tools and inventory Management
Additional Information
1. Work at Heights certification - HAZMASTERS
Expiry - Dec 2026
2. MEWP - Scissor lift & Articulate Boom -HAZMASTERS
Expiry - May 2027
3. Standard CPR
Expiry - Jan 2026
Timeline
Building Operator
Jones Lang LaSalle, JLL
11.2023 - Current
Customer Relationship Officer
HGS
11.2022 - 11.2023
Facility Support
Everest Signs
10.2021 - 11.2022
Certificate of Technical Studies - Building Environmental Science Level II
Seneca College of Applied Arts And Technology
05.2001 -
Certificate of Technical Studies - Building Environmental Science Level1
Seneca College of Applied Arts And Technology
05.2001 -
Post-Graduate Certificate - Advanced Project Management
Lambton College of Applied Arts And Technology
05.2001 -
Bachelor of Science - Mechanical And Metallurgy
Amal Jyothi College Of Engineering
05.2001 -
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