Amal Karsaz
Los Angeles
Summary
Licensed Mortgage Loan Officer (since 2025) with 16+ years of experience in sales, management, Administrative
banking, insurance verification, treatment coordination, and client services. Skilled in guiding clients through complex financial processes, ensuring compliance, and building strong client relationships. Multilingual: English, Farsi, Arabic.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Direct Mortgage Investors Inc.
03.2025 - Current
- Originate and process residential mortgage loans, ensuring compliance and client satisfaction.
- Educate clients on loan products, pre-approval, and financing strategies.
Administrative Assistant
Beverly Hills Dentistry
Beverly Hills
04.2024 - 02.2025
- Managed insurance verification, billing, and treatment consultations.
Debt Consultant
Cash Keeper
Newport Beach
08.2023 - 04.2024
- Negotiated settlements and conducted financial assessments.
Office Manager
Baker Ranch Dental Spa
Lake Forest
10.2022 - 07.2023
- Oversaw treatment planning, accounts receivable, and office operations.
Customer Service Specialist
Irvine Endodontics
Irvine
02.2014 - 10.2022
- Resolved complex billing issues and provided patient support.
Front Office Receptionist
Forest Family Dentistry
Forest
02.2005 - 01.2014
- Handled scheduling, insurance verification, and patient intake.
Bank Teller
Downey Savings & Loan
Rancho Santa Margarita
04.2003 - 11.2004
- Assisted customers with deposits, withdrawals, and account inquiries.
- Processed loan payments and provided information on savings and loan products.
Education
Associate Degree - Psychology
Irvine Valley College
Skills
- Banking & Client Services
- Debt Negotiation
- Office Management
- Insurance Billing
- Microsoft Office
Certification
- Mortgage Loan Originator (MLO), Licensed
- Notary Public Training, Completed (exam pending)
- Cosmetology License, California
Timeline
Mortgage Loan Officer
Direct Mortgage Investors Inc.
03.2025 - Current
Administrative Assistant
Beverly Hills Dentistry
04.2024 - 02.2025
Debt Consultant
Cash Keeper
08.2023 - 04.2024
Office Manager
Baker Ranch Dental Spa
10.2022 - 07.2023
Customer Service Specialist
Irvine Endodontics
02.2014 - 10.2022
Front Office Receptionist
Forest Family Dentistry
02.2005 - 01.2014
Bank Teller
Downey Savings & Loan
04.2003 - 11.2004
Associate Degree - Psychology
Irvine Valley College