Summary
Overview
Work History
Education
Skills
Tools And Softwares
Timeline
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Amal Ihsan

Vancouver,BC

Summary

Professional individual with close to 2 years experience as Finance Associate and an additional few months in customer service, I am a highly organized and detail-oriented professional. I excel in multitasking, record-keeping, and providing exceptional service, with proven skills in financial management, customer relations management and operations. Eager to contribute to a dynamic team's success.

Overview

2
2
years of professional experience

Work History

Finance Assistant

Magna Traders
09.2018 - 05.2020
  • Processing invoice to customers and managing supplier payments.
  • Managing expenses including payroll.
  • Financial reporting to stakeholders for review.

Customer Relations

Myntra Designs
03.2018 - 06.2018
  • Communicated with customers to assess and address individual needs, providing timely and quality support via telephone systems
  • Record customer concerns into Oracle CRM and assign it to relevant task team
  • Offered internal and external customers first-rate customer service to maximize satisfaction.

Education

Post-Degree Certificate - Financial Analysis

Douglas College
Vancouver
12.2022

BBA - Financial Markets

Manipal University
04.2020

Skills

  • Organizational skills
  • Problem-solving
  • Communication Skills
  • Analytical skills
  • Data management skills
  • Customer relations
  • Teamwork
  • Computer skills

Tools And Softwares

  • Tally ERP
  • Microsoft Word
  • Microsoft Excel
  • SQL
  • Oracle CRM

Timeline

Finance Assistant

Magna Traders
09.2018 - 05.2020

Customer Relations

Myntra Designs
03.2018 - 06.2018

Post-Degree Certificate - Financial Analysis

Douglas College

BBA - Financial Markets

Manipal University

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Amal Ihsan