Amal Idris
Saskatoon,Saskatchewan
Summary
Detail-oriented professional with over five years of experience in fast-paced environments. Expertise in customer service, communication, teamwork, and problem-solving. Currently advancing education in Medical Office Assistant and Occupational Health and Safety, with certifications in CPR and First Aid and training in Medical Terminology. Committed to continuous learning and professional growth across various industries.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Crew Member/Crew Leader
McDonalds
Saskatoon, Saskatchewan
05.2021 - Current
- Trained and supported new employees on procedures and workplace expectations to enhance onboarding experience.
- Collaborated with management to implement promotional initiatives, contributing to increased customer engagement.
- Demonstrated reliability and adaptability in fast-paced environments, ensuring smooth operations during peak hours.
Crew Member/Trainer
Crumbl Cookies
Saskatoon, Saskatchewan
06.2023 - 10.2023
- Conducted performance evaluations for crew members to promote skill development.
- Assisted in scheduling shifts and coordinating team coverage during peak hours.
- Demonstrated effective communication skills while resolving customer inquiries and issues.
Education
Occupational Health And Safety
Saskatchewan Polytechnic
Saskatoon, SK06-2027
Medical Office Assistant
Axiom College
Saskatoon, SK06-2027
Skills
- Onboarding procedures
- Training and development
- Performance evaluations
- Customer service
- Time optimization
- Team leadership
- Effective communication
Certification
- CPR and First Aid Certifications
- Medical Terminology Certifications
- Serve It Right Certifications
Timeline
Crew Member/Trainer
Crumbl Cookies
06.2023 - 10.2023
Crew Member/Crew Leader
McDonalds
05.2021 - Current
Occupational Health And Safety
Saskatchewan Polytechnic
Medical Office Assistant
Axiom College