Amairani Avila Betancourt
Sunnyvale
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor and great initiative. Reliable and hardworking independently or in a team setting. Great interpersonal and multitasking skills in fast-paced environments. I am a quick learner and great at taking directions.
Overview
11
11
years of professional experience
Work History
Technician 3 - Viewer Cell
Intuitive Surgical
Sunnyvale, CA
09.2023 - Current
- Great at scrap submissions
- Efficient at opening and closing QN’s focus on PL’s
- Work with both the Kanban and SPP systems
- Subassembly testing and troubleshooting
Technician 2 - USM Cell
Intuitive Surgical
Sunnyvale, CA
11.2021 - 09.2023
- Work with SAP
- PL creation and close
- Rework technician
- USM testing and troubleshooting
- Committed when working under pressure and willing to do overtime
- 6s champion, issue resolution and continuous improvement
- CI submission concluding with MPI updates
Technician 1 - USM Cell
Intuitive Surgical
Sunnyvale, CA
05.2021 - 11.2021
- Quality consistency through SPP production
- Excellent build track record
Driver
Amazon
11.2020 - 03.2021
- Driver with 4 months of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
- Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Server
Lima Peru Restaurant
Concord, CA
08.2019 - 02.2021
- Give the best customer service to clients and make them happy with their food.
- Focus on what the customer needs and accomplish their expectations
- Energetic server bringing 2 years background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.
Administrative Assistant
Mariscos La Playita Inc.
Concord, CA
08.2016 - 03.2019
- Coordinated daily and weekly schedules and monthly calendar obligations for 15 20+ employees including 12 servers, 5 cookers, 2 dishwashers and 2 bartenders
- Processed financial documents including expense reports and invoices
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Planned corporate lunches, and special events for groups of 20+ employees.
- Coordinated troubleshooting, maintenance, and updates for office systems.
- Tracked and submitted employee time sheets to accounting department for payroll processing.
- Wrote email messages and memos for management and proofread all documentation to provide error-free correspondence.
- Maintained attendance records, taking note of staff vacation time, sick days and personal days.
- Assisted with administrative tasks, including filing, answering phones.
- Entered invoice data into company's toast system and updated details, including customer contacts and delivery dates to keep information current.
Administrative Assistant
All American Foods Service
Oakland, CA
04.2015 - 12.2016
- Assisted with administrative tasks, including filing, answering phones and making copies, scanning and sending faxes.
- Requisitioned office supplies, assisted in payroll, performed record keeping.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Generated shipment invoices, and set up courier deliveries for customers
- Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Entered invoice data into company's system and updated details, including customer contacts and delivery dates to keep information current
Education
Bachelor's degree - Business Administration
UNID Mexico
High School Diploma - undefined
Grandview High School
Grandview, WAFood Handler Card - undefined
Concord, CASkills
- Computer application knowledge
- Flexible and adaptable
- Computer proficiency
- QuickBooks knowledge
- Team worker
- Toast system
- Excellent DMV record and driving skills
- Fully fluent in Spanish
- Excellent customer service skills
- Great data entry skills
- Knowledgeable with inventory systems
- Faxing documents
- Microsoft office skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Technician 3 - Viewer Cell
Intuitive Surgical
09.2023 - Current
Technician 2 - USM Cell
Intuitive Surgical
11.2021 - 09.2023
Technician 1 - USM Cell
Intuitive Surgical
05.2021 - 11.2021
Driver
Amazon
11.2020 - 03.2021
Server
Lima Peru Restaurant
08.2019 - 02.2021
Administrative Assistant
Mariscos La Playita Inc.
08.2016 - 03.2019
Administrative Assistant
All American Foods Service
04.2015 - 12.2016
High School Diploma - undefined
Grandview High School
Food Handler Card - undefined
Bachelor's degree - Business Administration
UNID Mexico