Amada Ali
Summary
Dedicated and results-driven Sales Associate with over two years of experience in retail sales, customer service, and store operations. Proven ability to engage customers, drive sales, and manage store responsibilities, including key-holding duties. Passionate about delivering excellent shopping experiences and contributing to business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Best Buy
05.2024 - 09.2024
- Assisted customers in selecting electronics and tech products, providing knowledgeable recommendations
- Processed transactions efficiently at the POS system and handled customer inquiries
- Maintained a well-organized sales floor, restocking and setting up displays to enhance customer experience
- Collaborated with team members to achieve sales targets and improve customer satisfaction
Key Holder & Sales Associate
Shoprite
01.2022 - 09.2023
- Supervised store opening and closing procedures, ensuring security and operational readiness
- Provided excellent customer service, assisting shoppers with purchases and product inquiries
- Monitored inventory levels, conducted stock replenishment, and maintained an organized workspace
- Trained new employees on store procedures and sales techniques
Sales Associate
Miniso
07.2021 - 01.2022
- Advised customers on product selections, ensuring an engaging and seamless shopping experience
- Processed sales transactions and managed cash handling duties
- Assisted in visual merchandising, creating attractive displays to drive sales
- Handled customer concerns and provided effective solutions to enhance satisfaction
Cashier
Game Stores
01.2020 - 09.2021
- Managed daily cash register operations, processing payments accurately and efficiently
- Provided friendly and professional customer service, resolving payment-related inquiries
- Assisted in organizing checkout areas and ensuring a smooth transaction process
- Maintained records of sales, refunds, and cash handling procedures
Education
Bachelor of Business Administration (BBA) - Economics Major
Thompson Rivers University
12.2027
Skills
- Customer Service & Engagement
- Retail Sales & Product Knowledge
- Point-of-Sale (POS) Systems
- Merchandising & Store Presentation
- Inventory Management
- Cash Handling & Transactions
- Team Collaboration & Training
- Customer service
Accomplishments
- Brought in 10 new customers.
- Awarded “Employee of the Month” in 2022
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Certification
- Retail Sales Training, Best Buy, 2024
- Customer Service Excellence Workshop, Shoprite, 2023
Languages
English
Native or Bilingual
Hausa
Native or Bilingual
Interests
- Playing Sports
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- I have a passion for photography and editing photos
- Web Development and Design
- Watching Movies and TV Shows
- Music
Timeline
Sales Associate
Best Buy
05.2024 - 09.2024
Key Holder & Sales Associate
Shoprite
01.2022 - 09.2023
Sales Associate
Miniso
07.2021 - 01.2022
Cashier
Game Stores
01.2020 - 09.2021
Bachelor of Business Administration (BBA) - Economics Major
Thompson Rivers University
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