Amabelle Fadrilan
Brandon,Manitoba
Summary
Detail-oriented team player with strong organizational skills. Ability to handle and manage multiple priorities with a positive attitude. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
Work History
Slating Clerk
Shared Health
2022.04 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove patient loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Finance Assistant
DMCI Homes
2016.04 - 2022.03
- Gathered, evaluated and summarized account data in detailed financial reports.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
Sales Associate
Eastwest Bank
2013.07 - 2016.04
- Maintained accurate records of customer transactions in line with bank procedures.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
Bachelor of Science - Business Administration Major in Human Resources
Polytechnic University of The Philippines
Sta. Mesa, Manila PH05.2011
Skills
- File and Database Management
- Critical Thinking
- Teamwork and Collaboration
- Customer Data Confidentiality
- Microsoft Outlook
- Multitasking Strengths
- Excellent People Skills
- Complex Problem-Solving
- Customer Experience
- Problem-Solving Ability
Timeline
Slating Clerk
Shared Health
2022.04 - Current
Finance Assistant
DMCI Homes
2016.04 - 2022.03
Sales Associate
Eastwest Bank
2013.07 - 2016.04
Bachelor of Science - Business Administration Major in Human Resources
Polytechnic University of The Philippines
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