Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance, and provide team support. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
I have had the privilege of working in over 35 distinct cities and towns spanning across 6 diverse provinces in Canada, providing extensive exposure and experience in engaging with a variety of communities.
· Developed and implemented sales strategies to meet customer needs and increase revenue.
· Created weekly and monthly reports to track progress of business goals.
· Provided technical support for customers when needed.
· Created and managed customer relationship management databases.
· Analyzed data from customer surveys to identify patterns in customer sentiment and preferences.
· Employed as a mobile technician to fulfill appointment time requirements and respond to service calls.
· Inspected and tested mechanical products to locate defects or malfunctions.
· Performed troubleshooting on electronic circuits and systems.
· Maintained customer records and updated software applications as required.
· Collaborated with other technicians to resolve complex issues quickly and efficiently.
· Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
· Answered phone calls promptly while maintaining professional attitude.
· Updated front desk's concierge book to maintain most relevant visitor information.
· Coordinated with contractors to ensure timely completion of repairs or renovations.
· Compiled detailed reports on property conditions, occupancy rates and financial performance.