Amaan Khan
Edmonton,AB
Summary
Dynamic professional offering customer service and resolution expertise, paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player, dedicated to maintaining a positive attitude, focused on customer satisfaction.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Experience Associate
YMCA
Edmonton, Alberta
05.2025 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Maintained product knowledge to provide accurate information to customers.
- Handled multiple customer requests while ensuring quality service delivery.
- Answered customer inquiries and provided accurate information regarding products and services.
Restaurant Manager
The Donair Guys
Edmonton, Alberta
06.2024 - 01.2025
- Managed daily operations, ensuring smooth service and customer satisfaction.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Coordinated promotional events to increase customer engagement and loyalty.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Restaurant Cook
The Donair Guys
Edmonton, Alberta
05.2022 - 05.2024
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Sales Associate
Best Buy
Edmonton, Alberta
04.2022 - 07.2023
- Assisted customers with product selection and provided knowledgeable recommendations.
- Collaborated with team members to create an engaging store environment.
- Executed visual merchandising strategies to enhance product displays.
Restaurant Worker
Jimmy's Place
Edmonton, Alberta
07.2019 - 04.2022
- Handled customer inquiries and resolved issues with professionalism.
- Collaborated with team members to ensure smooth service during busy hours.
- Greeted customers and provided friendly customer service.
Education
Bachelor of Science - Psychology
University of Alberta
Edmonton06-2028
High School Diploma -
Jasper Place
Edmonton, AB06-2024
Skills
- Effective communication
- Problem-solving
- Customer service
- Multitasking
- Organization
- Adaptability
- Teamwork
Certification
DELF B1 Certificate
Standard First Aid Certificate
Timeline
Experience Associate
YMCA
05.2025 - Current
Restaurant Manager
The Donair Guys
06.2024 - 01.2025
Restaurant Cook
The Donair Guys
05.2022 - 05.2024
Sales Associate
Best Buy
04.2022 - 07.2023
Restaurant Worker
Jimmy's Place
07.2019 - 04.2022
Bachelor of Science - Psychology
University of Alberta
High School Diploma -
Jasper Place