Alyvia Taylor

• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business and long lasting relationships.
• Collaborated with team members during busy shifts for efficient workflow.
• Answered customers' questions, recommended items, and recorded order information.

*Reoccuring Seasonal Christmas Employment

• Developed and implemented marketing campaigns targeting donors to reach our seasonal goals.
• Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
• Optimized volunteer schedules to ensure schedule was efficient and volunteers efforts were maximized.

• Assisted with merchandising tasks, creating eye-catching displays that attracted customers and promoted sales.
• Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, as well as lottery by verifying customer identification.
• Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.

• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Cultivated warm relationships with regular customers.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality during our peak busy season.

• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Leveraged POS system to manage sales transactions, process credit cards and print receipts.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.