Alyssa Jasmine De Pedro
Calgary,AB
Overview
1
1
year of professional experience
Work History
BARISTA, Good Earth Coffeehouse
02.2023 - 04.2023
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Presented and explained drink menu, answering questions to educate customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Memorized or referenced readily accessible information to relay to customers.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Kept detailed records of sales transactions using POS systems for accurate accounting purposes.
Sales Associate
Urban Planet
12.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
CASHIER TEAM LEAD
Edo
01.2022 - 10.2022
- Balanced cash drawer and performed daily audit procedures.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Refunded customers and returned items for product issues.
- Trained new cashiers on operational procedures, policies, and standards.
- Assisted management in setting sales goals for the team members and monitored progress towards those goals.
- Answered store phone and wrote down customer requests for deliveries, large orders, or reservations.
Skills
- Able To Deliver Exceptional Customer Service Comfortable Engaging With Customer And Building Relationships
- Open To Learn New Things And Thrive To Make Improvements
Timeline
BARISTA, Good Earth Coffeehouse
02.2023 - 04.2023
Sales Associate
Urban Planet
12.2022 - 03.2023
CASHIER TEAM LEAD
Edo
01.2022 - 10.2022
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