Alyssa Consuelo Elizabeth-Lopez
507 S Pannes Ave
Summary
Proactive and customer-focused, I excelled at BIG 5 Sporting Goods by enhancing customer satisfaction and streamlining transactions. My expertise in cash handling and commitment to exceptional service led to positive feedback and a well-managed cash drawer. Demonstrated strong teamwork and reliability, contributing to sales targets and a dynamic store environment.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier
BIG 5, Big 5 Sporting Goods
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Dominguez High School
Compton, CA06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Team collaboration
Languages
English
Full Professional
Timeline
Cashier
BIG 5, Big 5 Sporting Goods
02.2024 - Current
High School Diploma -
Dominguez High School
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