Alyssa Zavala
Chula Vista
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
3
3
years of professional experience
Work History
Food Runner/Expo Runner
Isola
11.2024 - Current
- Delivered food orders promptly to tables, ensuring guest satisfaction with timely service.
- Assisted kitchen staff in expediting food preparation and maintaining workflow efficiency.
- Communicated effectively with servers to coordinate order accuracy and delivery timing.
- Maintained cleanliness and organization of dining areas to enhance customer experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Front Desk Receptionist
Massage Envy
08.2024 - 11.2024
- Greeted and assisted visitors, ensuring a welcoming atmosphere at front desk.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for office staff, optimizing daily operations.
- Processed incoming and outgoing mail, enhancing communication flow within the organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Ticket Seller
Viejas Arena
10.2022 - 08.2023
- Processed ticket transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided information on events and seating options.
- Maintained accurate inventory of tickets and managed sales reports daily.
- Collaborated with team members to ensure smooth event operations and customer service.
- Handled cash and credit transactions, ensuring compliance with financial procedures.
Education
Bachelor of Arts - Economics
San Diego State University
San Diego, CA12-2026
Skills
- Customer service
- Telephone etiquette
- Team collaboration
- Time management
- Organization
- Check-in procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner/Expo Runner
Isola
11.2024 - Current
Front Desk Receptionist
Massage Envy
08.2024 - 11.2024
Ticket Seller
Viejas Arena
10.2022 - 08.2023
Bachelor of Arts - Economics
San Diego State University