Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
First Lego League Core Values Award - working well in a team and achieving goals through teamwork

Alyssa Whalen

Tim Hortons
Kingston,Ontario
1
Language
1
Certification
4
years of professional experience

Dedicated professional with strong customer service skills, emphasizing adaptability, attention to detail, and teamwork. Creative problem solving and collaboration to achieve stated goals.

Work History

Staff

2 Months
Tim Hortons | 2026.06 - Current
  • Provided excellent customer service to enhance guest satisfaction and loyalty.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Operated espresso machines and coffee brewing equipment efficiently for high-quality beverage preparation.
  • Assisted in maintaining cleanliness and organization of workstations to promote a safe environment.
  • Handled cash transactions accurately, contributing to efficient point-of-sale operations.
  • Adapted quickly to new menu items and promotions, ensuring informed customer recommendations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.

Summer Placement

2 Months
Restart Employment | 2023.06 - 2023.08
  • Demonstrated respect and friendliness while assisting colleagues.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked flexible hours.
  • Worked flexible hours across night, weekend, and holiday shifts.

Pet Sitter

1 Year 1 Month
Kensington Neighbourhood | 2022.02 - 2023.03
  • Provided daily care for pets, ensuring proper feeding, exercise, and companionship.
  • Administered medications as directed, monitoring pet health and behavior closely.
  • Maintained cleanliness of pet areas, promoting hygiene and safety standards.
  • Developed strong relationships with pet owners through regular communication and updates.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.

Education

GED

Kataroqwi Learning Centre | Kingston, ON
  • Recipient of Ontario Principals' Council

Student Leadership Award

  • Recipient of "Excellence in Innovation Award" World Lego Robotics Competition (Detroit)
  • Bronze Star - Lifesaving Society - Swimming, lifesaving, emergency first aid

Skills

Team collaboration
Workstation cleanliness
Customer service
Inventory restocking
Attention to detail
Flexible and adaptable
Excellent communication
Team building
Workplace collaboration
Problem-solving
Innovative solutions

Languages

English
Full Professional

Certification

Cansell Standard

SmartServe Ontario

WHMIS

OSHA

Timeline

Staff

Tim Hortons
2026.06 - CurrentRead More

Summer Placement

Restart Employment
2023.06 - 2023.08Read More

Pet Sitter

Kensington Neighbourhood
2022.02 - 2023.03Read More

Kataroqwi Learning Centre

GED
Read More

First Lego League Core Values Award - working well in a team and achieving goals through teamwork

Kingston Rockets Robotics Team - City, Regional, and Provincial Champions.  Represented Canada at the World Robotics Championship in Detroit.

Alyssa Whalen