Alyssa Wassink
Brea
Summary
Detail-oriented associate with expertise in inventory management and customer engagement. Known for strong time management and excellent people skills, ready to leverage experience to drive sales growth and enhance customer loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Dance Shoppe
La Habra, CA
08.2021 - Current
- Assisted customers in selecting dance apparel and accessories, enhancing overall shopping experience.
- Maintained organized inventory displays, ensuring product visibility and accessibility for customers.
- Processed sales transactions accurately using point-of-sale systems, minimizing errors during checkout procedures.
- Resolved customer inquiries and concerns promptly, maintaining high satisfaction levels among clientele.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Coordinated inbound and outbound shipments using Shopify, ensuring compliance with company policies and regulations.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Developed custom packing solutions for unique or delicate items, preventing damage during transit and increasing customer satisfaction rates.
Education
Communication Sciences And Disorders B.S.
Biola University (currently Attending)
La Mirada, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Relationship building
- Money handling
- POS system operation
- Cleaning techniques
- Merchandise display
- Order processing
Timeline
Sales Associate
The Dance Shoppe
08.2021 - Current
Communication Sciences And Disorders B.S.
Biola University (currently Attending)