Alyssa Walsh
Toronto
Summary
Results-driven Sales Representative with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Overview
3
3
years of professional experience
Work History
Exclusive Partner Program Community Specialist
Telus
05.2023 - Current
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
- Cultivated a positive work environment within the area by promoting collaboration among colleagues.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Developed and implemented strategies to enhance partner relations.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Sales Representative
Telus
12.2021 - 05.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Team Lead Manager
Hooligans Restaurant
09.2021 - 09.2022
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely service and adherence to high-quality standards.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
Server/Bartender Shift Manager
Cactus Rosado
09.2020 - 01.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Skills
- Business Development
- Client Account Management
- Product Knowledge
- Program Support
- Adaptability
- Relationship Building
- Patience and Persistence
About Me
I'm a curious person who is continuously learning and developing new skills. Since childhood, I have been painting and enjoy yoga and weightlifting. I am passionate about connecting with people and developing strong relationships.
Languages
French
Limited Working
Timeline
Exclusive Partner Program Community Specialist
Telus
05.2023 - Current
Sales Representative
Telus
12.2021 - 05.2023
Team Lead Manager
Hooligans Restaurant
09.2021 - 09.2022
Server/Bartender Shift Manager
Cactus Rosado
09.2020 - 01.2021
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