Alyssa Ventura
Lancaster
Summary
Dynamic professional with over two years of experience in caregiving and behavioral health, adept at enhancing client experiences through exceptional communication and interpersonal skills. Proven ability to develop individualized plans and support diverse needs, ensuring comfort and safety, while fostering positive environments. Skilled in multitasking and maintaining accuracy in fast-paced settings, with a strong commitment to collaboration and quality improvement. Aiming to leverage these strengths in a retail sales position, deliver outstanding customer service, and contribute to a vibrant team atmosphere.
Overview
2
2
years of professional experience
Work History
Caretaker
Private Care
Lancaster
01.2025 - Current
- Supported daily living activities and personal care for individuals, ensuring comfort and safety.
- Developed individualized care plans tailored to specific needs and preferences.
- Maintained strict adherence to safety protocols and operational guidelines, ensuring a secure and safe environment for individuals and property.
- Collaborated with healthcare professionals to monitor health and progress.
- Managed medication schedules, and assisted with health-related tasks.
- Provided emotional support, fostering a positive environment.
Behavioral Health Technician
Quest Behavioral Health Inc.
Lancaster
04.2024 - 12.2024
- Supported clients in achieving personal goals through tailored treatment plans.
- Monitored client behavior and progress, providing timely feedback to clinical teams.
- Facilitated group therapy sessions, enhancing communication and coping skills among participants.
- Developed strong interpersonal and communication skills through direct client/patient interaction, adept at creating positive experiences, and addressing diverse needs with empathy.
- Documented treatment plans and client interactions in compliance with regulations.
- Collaborated with multidisciplinary teams to ensure comprehensive care.
Medical Scribe
Scribeamerica
Palmdale
11.2023 - 04.2024
- Assisted healthcare providers with clinical workflow, and ensured timely documentation.
- Efficiently managed multiple tasks in fast-paced environments while maintaining accuracy in documentation and information processing.
- Managed electronic health records and ensured compliance with HIPAA regulations.
- Applied meticulous attention to detail in managing supplies and organizing environments, ensuring accuracy and efficient access to necessary items.
- Facilitated communication between patients and healthcare teams.
- Supported quality improvement initiatives to enhance patient care.
Education
Associate of Arts - Biology
College of The Canyons
Santa Clarita, CASkills
- Exceptional communication and interpersonal skills
- Microsoft Office
- Adaptability
- Time Management Skills
- Multitasking Skills
- Customer service
- Rapport development
- Reliability and punctuality
Timeline
Caretaker
Private Care
01.2025 - Current
Behavioral Health Technician
Quest Behavioral Health Inc.
04.2024 - 12.2024
Medical Scribe
Scribeamerica
11.2023 - 04.2024
Associate of Arts - Biology
College of The Canyons
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