Alyssa Valerio
San Diego
Summary
Proficient in end-to-end Revenue Operations, I bring expertise in optimizing sales processes, Salesforce administration, and data analysis for informed decision-making. My collaborative approach encompassing effective communication, cross-functional teamwork, and a knack for problem-solving, ensures streamlined workflows and successful project management.
Overview
13
13
years of professional experience
Work History
Sr. Revenue Operations Analyst
Divvy (acquired by Bill.com)
11.2021 - Current
- Spearheaded the development and implementation of the comprehensive Revenue Rules of Engagement document for the sales floor, establishing clear guidelines and strategies that optimized sales processes and fostered a cohesive approach across the sales team.
- Implemented and maintained sales performance dashboards and reports, offering actionable insights to senior management for strategic decision-making and resource optimization.
- Played a pivotal role as the Revenue Operations Partner in the inception of a new sales team, contributing to their success by achieving a 6-month average attainment of 105.2%. Accomplished this by leveraging strategic insights, operational expertise, and collaborative efforts to design and implement an efficient sales process.
- Developed and implemented customer success strategies focusing on revenue retention and expansion, collaborating closely with cross-functional teams to ensure alignment with company objectives and customer needs.
Director, Business Operations
Make School
11.2020 - 08.2021
- Negotiated new contracts for our business operations as we transitioned Make School to a non-profit entity.
- Achieved our goal of less than $30K tuition outstanding each term by managing accounts receivables to ensure timely collection of money.
- Advised students on alternative funding options if Federal Aid was not available to them.
Senior Revenue Manager
Marriott International
11.2018 - 04.2020
- Increased group room nights in our year-over-year comparison through revised booking guidelines and tactical function space optimization. US Grant up $310,000 (8.1%), Springhill Suites up $335,000 (18.2%) and Coronado up $2M (60.9%).
- Increased Premium Room revenue 4.2% YOY through strategic yielding and seasonal pricing.
Revenue Manager
Sheraton San Diego Hotel & Marina
06.2016 - 11.2018
- Coordinated the successful implementation of a Resort Charge, generating $1.5M in 2016 and $2M in 2017.
- Delivered remarkable performance through proactive pricing strategies and market analysis, surpassing group room targets.
Group Sales Coordinator
Sheraton San Diego Hotel & Marina
03.2015 - 06.2016
Assistant Front Office Manager / Front Desk Supervisor / Front Desk Agent
Omni San Diego Hotel
05.2012 - 03.2015
Education
Bachelor of Science - Applied Arts & Science
San Diego State University
05.2015
Skills
- Process improvement
- Reporting
- Operations management
- Workflow optimization
- Data analysis
Timeline
Sr. Revenue Operations Analyst
Divvy (acquired by Bill.com)
11.2021 - Current
Director, Business Operations
Make School
11.2020 - 08.2021
Senior Revenue Manager
Marriott International
11.2018 - 04.2020
Revenue Manager
Sheraton San Diego Hotel & Marina
06.2016 - 11.2018
Group Sales Coordinator
Sheraton San Diego Hotel & Marina
03.2015 - 06.2016
Assistant Front Office Manager / Front Desk Supervisor / Front Desk Agent
Omni San Diego Hotel
05.2012 - 03.2015
Bachelor of Science - Applied Arts & Science
San Diego State University
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