Alyssa Stebih
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Expediter
Montanas Cookhouse BBQ & Bar
10.2023 - 01.2024
- Improved order accuracy by effectively communicating with kitchen staff and ensuring timely food preparation.
- Enhanced customer satisfaction by efficiently delivering meals to tables and promptly addressing any issues.
- Maintained a clean and organized workspace, promoting a safe and efficient work environment.
- Collaborated with servers and kitchen staff to ensure smooth service during high-volume periods.
- Streamlined communication between front-of-house and back-of-house teams, optimizing collaboration during busy shifts.
- Ensured accurate meal presentation by double-checking dishes against order tickets before delivery to tables.
Shift Supervisor
Starbucks
11.2018 - 10.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Hostess
Boston pizza
01.2017 - 11.2017
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
Future Teachers programs -
Kwantlen Polytechnic University
Surrey, BC01.2024
Primary Care Paramedic-Certificate -
Justice Institute of British Columbia
New Westminster, BC12.2020
Emergency Medical Responder-Certified -
Justice Institute of British Columbia
New Westminster, BC06.2018
High school diploma -
Sands Secondary
North Delta, BC06.2018
Skills
- Food Preparation
- Fast-Paced Environment
- Strong Organization
- Food Safety Practices
- Time Management
- Conflict Resolution
- Team Coordination
- Table Management
- Food Running
- Table Bussing
- Guest Engagement
references
- Sheryl-ann Cant, 778-985-6255
- Amber Ferguson, 778-828-1406
Certification
Serving it Right- certified
Food Safe - certified
Timeline
Food Expediter
Montanas Cookhouse BBQ & Bar
10.2023 - 01.2024
Shift Supervisor
Starbucks
11.2018 - 10.2023
Hostess
Boston pizza
01.2017 - 11.2017
Future Teachers programs -
Kwantlen Polytechnic University
Primary Care Paramedic-Certificate -
Justice Institute of British Columbia
Emergency Medical Responder-Certified -
Justice Institute of British Columbia
High school diploma -
Sands Secondary
Serving it Right- certified
Food Safe - certified
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