Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alyssa Stafford

Sarnia

Summary

Hardworking and dependable individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Supervisor

Stafford Brothers Meats
08.2021 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Assistant Manager, Customer Service

Big Als Aquarium Services
11.2014 - 10.2022
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Analyzed customer feedback data to identify trends, make improvements, and better understand client needs.
  • Implemented new policies and procedures to enhance the overall customer experience while adhering to company guidelines.
  • Developed strong relationships with clients, leading to increased repeat business and loyalty.
  • Assisted in hiring and training new employees.

Education

Bachelor of Arts - Music

Laurentian University
Sudbury, ON
06-2013

High School Diploma -

St. Augustine Secondary School
Brampton, ON
06-2006

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Inventory management
  • Self motivation
  • Adaptability

Languages

English
Native or Bilingual

Timeline

Supervisor

Stafford Brothers Meats
08.2021 - 04.2023

Assistant Manager, Customer Service

Big Als Aquarium Services
11.2014 - 10.2022

Bachelor of Arts - Music

Laurentian University

High School Diploma -

St. Augustine Secondary School
Alyssa Stafford