Alyssa Sortino
Newmarket,Ontario
Summary
Dedicated professional with a strong work ethic and the ability to thrive under pressure. Skilled in decision-making, building relationships, and collaborating with others. A continuous learner, always seeking opportunities to grow, with a strong focus on delivering excellent customer service.
Overview
10
10
years of professional experience
Work History
Montessori Teacher
Wishing Well School
08.2025 - Current
- Developed individualized lesson plans to cater to diverse learning styles and needs.
- Guided students in collaborative projects, promoting teamwork and communication skills.
- Contributed positively to school community and fully supported school mission and goals.
- Coordinated with other teachers to develop lesson plans focused on intellectual, emotional, and social development.
- Monitored student progress through regular assessments and tailored feedback sessions.
- Organized parent-teacher conferences to strengthen home-school connections and support student development.
Barista / Barista Trainer
Starbucks
10.2019 - Current
- Took initiative to train new employees and balance multiple tasks at once
- Collaborated with the team to effectively maintain customer satisfaction
- Took customer orders and processed payments in a timely and efficient manner
- Followed food safety protocols to ensure the quality and safety of products
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Cashier
Molisana Bakery
01.2016 - Current
- Performed cash and credit card transactions to complete customer purchases
- Coordinated tasks between co-workers to efficiently stay on task and follow health as well as safety standards
- Promoted customer loyalty and consistent sales by delivering friendly service as well as knowledgeable assistance
- Greeted and assisted customers in a friendly and professional manner
- Managed customer complaints and providing excellent customer service
Head Teacher
Country Garden Montessori Academy
09.2021 - 06.2025
- Instructed and facilitated learning in Practical Life, Sensorial, Language, Math, and Culture, both in classroom settings and through problem-solving activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized and planned field trips for multiple classes
- Consulted with parents to build and maintain positive support networks and to support continuing education strategies
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Camp Counselor
Green Acres Camp
07.2017 - 08.2018
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Organized and led activities, managed child attendance, communicated daily events to parents, and reported incidents to the head office.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development
- Ensured camp compliance with all safety regulations and standards.
Education
MACTE Diploma - Education
The Canadian Montessori Teacher Education
High School Diploma -
Sacred Heart Catholic High School
Skills
- Excellent Customer Service
- Quick, Agile, and Continuous Learner
- Effective Communicator
- Skilled Trainer
- Staff Development
- Planning and Coordination
- Problem-Solving
- Relationship Building
- Attention to Detail
- Organizational Skills
- Progress reporting
- Positive role model and mentor
- Behavior management
- Health and Safety Code Compliance
- Data entry
Timeline
Montessori Teacher
Wishing Well School
08.2025 - Current
Head Teacher
Country Garden Montessori Academy
09.2021 - 06.2025
Barista / Barista Trainer
Starbucks
10.2019 - Current
Camp Counselor
Green Acres Camp
07.2017 - 08.2018
Cashier
Molisana Bakery
01.2016 - Current
High School Diploma -
Sacred Heart Catholic High School
MACTE Diploma - Education
The Canadian Montessori Teacher Education
References
Available Upon Request
Technologyproficiencies
- Administrative Platforms
- Microsoft Office Products
- Google Suite Applications
- Communication Tools
- Social Media
Personal Information
Title: Montessori Teacher
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