Alyssa Solorio
Long Beach,CA
Summary
Dynamic professional with experience at Jerry Wake Optometry, skilled in optical dispensing and patient care coordination. Enhanced office efficiency through adept appointment scheduling and medical record maintenance. Proven ability to deliver exceptional customer service, fostering patient satisfaction. Successfully implemented inventory management practices, reducing waste by 15%. Strong multitasking skills and collaborative spirit drive optimal team performance. Reliable team player known for adapting to changing needs and consistently delivering results. Known for attention to detail, strong organizational skills, and effective communication.
Overview
6
6
years of professional experience
Work History
Optometrist Assistant
Jerry Wake
02.2022 - Current
- Assisted optometrists with patient examinations and assessments.
- Managed patient records using electronic health record systems.
- Scheduled appointments and maintained efficient office operations.
- Educated patients on contact lens care and eyeglass options.
- Conducted preliminary tests, including visual acuity and tonometry.
- Provided exceptional customer service to enhance patient experience.
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
Waitress Trainee
Al Cien Mariscos
09.2020 - 02.2022
- Delivered exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area, ensuring positive dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Adapted quickly to changing menu items and specials, enhancing customer satisfaction through knowledgeable recommendations.
- Trained new staff members on restaurant procedures and best practices for optimal service delivery.
- Implemented feedback from customers to improve service quality and operational efficiency.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Barista
Jamba Juice
07.2020 - 02.2022
- Prepared and served high-quality beverages and smoothies to enhance customer satisfaction.
- Operated point-of-sale system, ensuring accurate transactions and efficient service delivery.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Implemented inventory management practices, reducing waste and maintaining stock levels effectively.
- Maintained a clean and organized workspace for optimal productivity and safety.
Clothing Sales Associate
Hardcore Longshore
07.2019 - 09.2019
- Assisted customers in selecting clothing and accessories to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Collaborated with team members to create visually appealing merchandise displays.
- Provided product knowledge training to new associates, fostering a knowledgeable sales team.
- Monitored sales trends to identify opportunities for product placement and inventory adjustments.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Education
No Degree -
Mt. San Jacinto College
San Jacinto, CAHigh School Diploma -
Phineas Banning High School
Wilmington06-2020
Skills
- Visual field testing
- Office administration
- Optical dispensing
- Insurance verification
- Appointment scheduling
- Patient care coordination
- Payment collection
- Diagnostic equipment operation
- Administrative assistance
- Medical record maintenance
- Supply restocking
Languages
English
Native or Bilingual
Interests
- Learning new cooking techniques and expanding my culinary skills
- I like working with my hands and fixing things
- Volunteer Travel
- Baking
- Gym Workouts
- Music
- Blogging/Vlogging
- Avid Reader
Timeline
Optometrist Assistant
Jerry Wake
02.2022 - Current
Waitress Trainee
Al Cien Mariscos
09.2020 - 02.2022
Barista
Jamba Juice
07.2020 - 02.2022
Clothing Sales Associate
Hardcore Longshore
07.2019 - 09.2019
No Degree -
Mt. San Jacinto College
High School Diploma -
Phineas Banning High School