Alyssa Smith
Rialto,CA
Summary
Highly motivated and detail-oriented individual pursuing a BA in Administration with a focus on Information Technology at California State University, San Bernardino. Strong background in administrative skills, social media strategy, and customer service. Demonstrated expertise in content creation, scheduling, and campaign management. Exceptional communication and problem-solving abilities developed through customer service experience. Seeking an opportunity to contribute to a dynamic team, leveraging a passion for technology and a meticulous approach to deliver exceptional results.
Overview
2
2
years of professional experience
Work History
Social Media Strategist
SMA
03.2024 - Current
- Graphic design: Created visually appealing graphics and promotional materials using design tools
- Content Creation: Sourced and shared relevant contents to engage the audience
- Produced engaging, visual and written content for various social media platforms
- Campaign management: Assisted in the planning and execution of social media campaigns and promotions
- Scheduling: Planned and scheduled post with social media management tools to ensure consistent online presence
- Trend research: Monitored and analyzed trends to keep content, timely, and relevant
Student Office Assistant
California State University, San Bernardino
10.2022 - Current
- Execute comprehensive digital marketing campaigns
- Proficient in utilizing various social media platforms, including Instagram, Facebook, and Twitter, for content promotion and audience engagement
- Implementing effective social media and web initiatives to enhance content visibility and engagement
- Collaborate with cross-functional teams
- Experienced in Canva for graphic design and visual content creation
- Developed social media content for comprehensive digital marketing campaigns, including 'Our Defining Moment,' a $200 million university-wide fundraising campaign
- Develop progress and status reports as necessary
- Excelled in a fast-paced work environment, consistently meeting deadlines and delivering high-quality results
- Raise money for campus resources, scholarships programs, and departments
- Aid and maintain office recorders and keep documentation updated through data entry
- Proven ability to handle high-volume calling campaigns, consistently making more than 50 calls per day during campaigns
Education
Bachelor of Arts - Information Systems & Technology
California State University, San Bernardino
San Bernardino06-2026
Skills
- Customer Service
- Microsoft Suite
- Administrative Expertise
- Digital Marketing Campaigns
- Social Media Strategy
- Graphic Design
- Content Scheduling
- Trend Analysis
- Data entry
- Office management
- Documentation and reporting
- Business administration
Awards
- Nominee for Student Assistant of the Year, Recognized for exceptional performance and dedication as a student assistant.
- President's List, Achieved a 4.0 GPA for 2 consecutive semesters, earning recognition on the President's List.
- Dean's List, Maintained a 3.8 GPA, consistently earning a place on the Dean's List for academic excellence.
Timeline
Social Media Strategist
SMA
03.2024 - Current
Student Office Assistant
California State University, San Bernardino
10.2022 - Current
Bachelor of Arts - Information Systems & Technology
California State University, San Bernardino
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