Alyssa Smith

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers in fast-paced environment.
• Cultivated customer loyalty, promoted repeat customers and improved sales.

• Repaired signs and fences quickly to avoid accidents and mishaps.
• Safely controlled traffic in high-volume areas during roadwork projects and repairs.
• Used flags to warn motorists about hazards, obstacles and workers ahead.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Prepared variety of different written communications, reports and documents.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Established and implemented business procedures and process improvements.
• Acted as general manager for day-to-day store functions including scheduling, orders and upholding excellent customer service.
• Inventory, schedules

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

-Liquor orders, counts, inventory, schedules