Alyssa Scott
Rancho Cucamonga
Summary
Medical Assistant with expertise in technical, clerical, and patient support. Proven ability to communicate effectively with patients and staff, ensuring smooth office operations. Experienced in electronic recordkeeping and insurance documentation, with a strong understanding of medical regulations and patient protections. Highly organized and adaptable, capable of mastering new skills quickly and working independently.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Norton Delgado Family Medicine
Rancho Cucamonga
07.2022 - Current
- Managed front desk operations, including scheduling and rescheduling appointments.
- Coordinated referrals and handled phone communications to enhance patient engagement.
- Performed lab callbacks and managed medication prescriptions efficiently.
- Administered injections, conducted EKGs, and executed vital checks, performed ear irrigations and blood pressure checks.
- Handled pre-operative clearances and submitted durable medical equipment requests.
- Maintained medical records utilizing EMR systems Athena and Veracity 9.1.
- Navigated various healthcare portals, including Availity, Quest, Scan, Prospect, Regal, IEHP, Labcorp, Radnet, United Healthcare, Aetna, Emittr, Cures, Covermymeds and ECONSULT, for streamlined processes.
Medical Assistant
Splinter Medical Group / Family Practice
San Dimas
04.2022 - 06.2022
- Managed front desk operations, including scheduling and phone reception duties.
- Checked eligibility for services to ensure compliance with policies.
- Faxed paperwork accurately and promptly to support departmental needs.
- Maintained organized filing systems to enhance office efficiency.
Medical Assistant
Five Oaks Gastroenterologist
Covina
07.2021 - 09.2021
- Coordinated scheduling for department to maximize efficiency and minimize conflicts.
- Managed phone reception duties, ensuring prompt and professional communication.
- Facilitated referrals, streamlining patient transitions and follow-ups.
- Utilized NextGen EMR system for accurate data management and record-keeping.
Education
Medical Assistant Certificate - Healthcare
UEI College
339 N Azusa Ave, West Covina, CA 9179106-2021
High School Diploma -
Alta Loma High School
8880 Base Line Rd, Rancho Cucamonga, CA 9170105-2019
Skills
- Patient scheduling and communication
- Medical record management
- Vital sign assessment and documentation
- Injection administration and wound care
- Referral coordination and insurance verification
- EMR utilization and healthcare compliance
- Office organization and data entry
- Time management and customer service
- Team collaboration and reliability
- Medical terminology expertise
- Venipuncture and phlebotomy skills
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Medical Assistant
Norton Delgado Family Medicine
07.2022 - Current
Medical Assistant
Splinter Medical Group / Family Practice
04.2022 - 06.2022
Medical Assistant
Five Oaks Gastroenterologist
07.2021 - 09.2021
Medical Assistant Certificate - Healthcare
UEI College
High School Diploma -
Alta Loma High School
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