Alyssa Sanchez
Redwood City,CA
Summary
Dynamic Administrative Assistant with a strong background in medical billing and office administration at SPARCMed. Proven ability to enhance workflow efficiency and maintain HIPAA compliance. Skilled in data organization and customer service, demonstrating a strong work ethic and attention to detail in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
SPARCMed
07.2021 - Current
- Manage phone calls
- Medical billing - sending, receiving, disputing
- Attend team meetings
- Sort through patient paperwork
- Communicate with adjusters re: workers comp patients
- Work with docs, adobe, excel, Microsoft
Food Service Worker
Jamba Juice
03.2019 - 03.2021
- Prepared and blended smoothies to meet customer specifications, ensuring quality and taste consistency.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new team members on operational procedures and customer service techniques.
- Managed inventory levels, restocking supplies efficiently to minimize downtime during peak hours.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow, enhancing overall service speed and efficiency.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Food Service Worker
Dunkin' Donuts
08.2018 - 03.2019
- Implemented process improvements that increased product preparation accuracy and reduced waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Administrative Assistant
Remedy
05.2016 - 08.2017
- Organized office supplies and maintained inventory for efficient operations.
- Created and maintained filing systems to ensure easy access to information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate of Science - Social Sciences
College of San Mateo
San Mateo, CA06-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Critical thinking
- Documentation and recordkeeping
- Data organization
- Strong work ethic
- Attention to detail
- Team oriented
- Fast-paced environment
- HIPAA compliance
- Billing and collection procedures
Timeline
Administrative Assistant
SPARCMed
07.2021 - Current
Food Service Worker
Jamba Juice
03.2019 - 03.2021
Food Service Worker
Dunkin' Donuts
08.2018 - 03.2019
Administrative Assistant
Remedy
05.2016 - 08.2017
Associate of Science - Social Sciences
College of San Mateo