Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Sanchez

Redwood City,CA

Summary

Dynamic Administrative Assistant with a strong background in medical billing and office administration at SPARCMed. Proven ability to enhance workflow efficiency and maintain HIPAA compliance. Skilled in data organization and customer service, demonstrating a strong work ethic and attention to detail in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

SPARCMed
07.2021 - Current
  • Manage phone calls
  • Medical billing - sending, receiving, disputing
  • Attend team meetings
  • Sort through patient paperwork
  • Communicate with adjusters re: workers comp patients
  • Work with docs, adobe, excel, Microsoft

Food Service Worker

Jamba Juice
03.2019 - 03.2021
  • Prepared and blended smoothies to meet customer specifications, ensuring quality and taste consistency.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Assisted in training new team members on operational procedures and customer service techniques.
  • Managed inventory levels, restocking supplies efficiently to minimize downtime during peak hours.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to optimize workflow, enhancing overall service speed and efficiency.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Food Service Worker

Dunkin' Donuts
08.2018 - 03.2019
  • Implemented process improvements that increased product preparation accuracy and reduced waste.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Administrative Assistant

Remedy
05.2016 - 08.2017
  • Organized office supplies and maintained inventory for efficient operations.
  • Created and maintained filing systems to ensure easy access to information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Associate of Science - Social Sciences

College of San Mateo
San Mateo, CA
06-2025

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Critical thinking
  • Documentation and recordkeeping
  • Data organization
  • Strong work ethic
  • Attention to detail
  • Team oriented
  • Fast-paced environment
  • HIPAA compliance
  • Billing and collection procedures

Timeline

Administrative Assistant

SPARCMed
07.2021 - Current

Food Service Worker

Jamba Juice
03.2019 - 03.2021

Food Service Worker

Dunkin' Donuts
08.2018 - 03.2019

Administrative Assistant

Remedy
05.2016 - 08.2017

Associate of Science - Social Sciences

College of San Mateo

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Alyssa Sanchez