Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alyssa Rose

Point Edward

Summary

Dynamic professional with a proven track record at Cape Breton University, excelling in cross-functional coordination and innovative program development. Adept at enhancing youth engagement and fostering collaboration, I leverage strong problem-solving skills to optimize outcomes. Committed to workplace safety and delivering exceptional customer service, I drive impactful initiatives that resonate with diverse communities. I am also experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Multicultural Hub Coordinator

Cape Breton University
05.2025 - Current
  • Assisted in the development of hub operational policies and procedures, ensuring compliance with industry standards and best practices.
  • Assisted in the development of annual operational budgets, identifying areas for cost reduction while maintaining high-quality service standards.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Youth Development Coordinator

Cape Breton University
03.2023 - Current
  • Collaborated with other organizations in coordinating joint events that promoted positive youth development within the broader community context.
  • Enhanced youth engagement by developing and implementing innovative programs and activities.
  • Improved collaboration between staff, volunteers, and community partners by fostering open communication channels and organizing regular meetings.
  • Supported staff professional development through ongoing training opportunities, performance evaluations, and growth-oriented feedback.
  • Optimized program retention rates by addressing any concerns or challenges faced by participants in a timely manner.
  • Provided ongoing mentorship to youths facing challenges in their personal lives or academic performance.

Youth Advisory Group Member

Anchor Youth Space
12.2024 - 07.2025
  • Developed strategic plans that guided the direction of the Youth Advisory Group''s initiatives for long-term success.
  • Served as a mentor to new members, offering guidance on their roles within the organization while fostering skill development opportunities for personal growth.
  • Assisted in securing funding for group projects through grant writing and fundraising efforts.
  • Expanded membership base through targeted outreach efforts and social media campaigns, resulting in greater representation from diverse backgrounds.
  • Collaborated with fellow members to develop creative solutions to complex challenges faced by young people in our community.
  • Participated in ongoing professional development training sessions to stay informed about best practices in youth advocacy work.
  • Established a framework for measuring and tracking the impact of our group''s initiatives, providing valuable insights for future planning.

Cashier

Sobeys
09.2020 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Bachelor of Science - Psychology

Cape Breton University
Sydney, NS
05-2027

Skills

  • Innovation and creativity
  • Meeting facilitation
  • Cross-functional coordination
  • Workplace safety
  • Team management
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Problem-solving abilities

Accomplishments

    Received the Positive Attitude Award in 2019.

    Became the CBRM Citizen of the Year in 2021.

Languages

French
Limited Working

Timeline

Multicultural Hub Coordinator

Cape Breton University
05.2025 - Current

Youth Advisory Group Member

Anchor Youth Space
12.2024 - 07.2025

Youth Development Coordinator

Cape Breton University
03.2023 - Current

Cashier

Sobeys
09.2020 - 06.2023

Bachelor of Science - Psychology

Cape Breton University

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Alyssa Rose