Alyssa Robinson
Crescent City
Summary
Distinguished for enhancing customer satisfaction and streamlining operations at Walmart, I bring a blend of exceptional customer service and problem-solving skills. Leveraging expertise in cash handling and inventory management, I've significantly contributed to store success. My proactive approach and ability to work independently have consistently driven positive outcomes in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Front End Retail Cashier
Walmart
06.2022 - Current
- Supported inventory management by restocking shelves and conducting regular price checks for accuracy.
- Balanced work priorities by assisting with tasks beyond the cashier role when needed, demonstrating versatility and commitment to overall store success.
- Strengthened loss prevention efforts by vigilantly monitoring customer transactions and identifying potential discrepancies or theft incidents.
- Promoted sales events and loyalty programs to customers during checkout, increasing overall revenue for the store.
Overnight Maintenance Associate
Walmart
06.2023 - 07.2024
- Assisted in setting up promotional displays, ensuring optimal visibility for featured products during peak shopping hours.
- Streamlined workflow processes by coordinating efforts with other departments during overnight hours.
- Supported inventory management efforts through accurate tracking and reporting of product information.
- Ensured efficient operations by conducting routine equipment checks and maintenance work.
Overnight Stock Associate
Walmart
12.2022 - 06.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Sales Associate
Harbor Freight
05.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Hardware Sales Associate
The Home Depot Inc
10.2020 - 04.2021
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
Education
High School Diploma -
Del Norte High School
Crescent City, CA06-2010
Skills
- Patience and empathy
- Power tools operation
- Work independently
- Problem-solving skills
- Reliability and punctuality
- Restocking shelves
- Listening skills
- Teamwork orientation
- Waste disposal
- Excellent people skills
- Loading and unloading
- Cleaning procedures
- Cash handling expertise
- Reliable and punctual
- Shelf stocking
- Goal oriented
- Display maintenance
- Upselling strategies
- Building maintenance
- Exceptional customer service
- Cross-selling techniques
- Cleanliness standards
- Outgoing personality
- Product promotion
- Money handling
- Pallet jack operation
- Cash register operation
- Customer service
- Multitasking and organization
- Store opening and closing
- Merchandise replenishment
- Strong communication and interpersonal skills
Timeline
Overnight Maintenance Associate
Walmart
06.2023 - 07.2024
Overnight Stock Associate
Walmart
12.2022 - 06.2023
Front End Retail Cashier
Walmart
06.2022 - Current
Sales Associate
Harbor Freight
05.2021 - 09.2021
Hardware Sales Associate
The Home Depot Inc
10.2020 - 04.2021
High School Diploma -
Del Norte High School
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