Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. I am hard working and goal-oriented possessing excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
BDC Agent
Sherwood Ford
Sherwood Park, Alberta
01.2025 - Current
Managed customer inquiries through phone and online communication channels.
Assisted customers in scheduling service appointments with technical teams.
Provided detailed product information to enhance customer understanding and satisfaction.
Utilized CRM software to track interactions and maintain customer records.
Personal Trainer
Self Employed
03.2020 - Current
Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
Communicated with clients to determine goals and performed client assessments.
Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
Supplied clients with list of exercises and activities.
Arranged motivational exercise programs to promote healthy lifestyle choices.
Created fitness routines to motivate clients to remain in wellness programs.
security
Union Hall
Edmonton, Alberta
09.2024 - 10.2025
Monitored entrance for compliance with age restrictions and venue policies.
Responded promptly to incidents, de-escalating conflicts among guests.
Reported security issues to management for further action and review.
Intervened immediately in any situation posing a threat to guest safety or security protocols.
server/beertub
Cook County Saloon
Edmonton, Alberta
11.2023 - 10.2024
Managed food and drink orders efficiently for multiple tables.
Maintained cleanliness and organization of dining area throughout shifts.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.yt6
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Provided exceptional customer service to enhance guest satisfaction and loyalty.
Provided drink suggestions to customers based on their preferences.
Effectively multitasked within fast-paced environment.
Product Specialist
Freedom Ford
Sherwood Park, AB
05.2024 - 09.2024
Responded to inquiries from potential customers via email and telephone
Greeted customers at arrival to build positive relationships and discuss vehicles.
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Developed relationships with potential buyers through phone calls and emails.
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Assisted customers in making informed decisions about the cars they were interested in purchasing.
Conducted test drives for prospective buyers.
Provided follow-up customer service after a car sale was completed.
Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Sales Associate
Straightline Chrysler
Fort Saskatchewan
01.2024 - 04.2024
Answered incoming telephone calls to provide store, products and services information.
Developed trusting relationships with customers by making personal connections and encourage repeat business.
Demonstrated product features and benefits for customers' needs.
Engaged customers in friendly, professional dialogue to determine needs.
Assisted customers with product selection, sizing and styling while keeping up-to-date knowledge of sales and promotions.
Answered product questions with up-to-date knowledge of sales and promotions.
Special Finance Manager
RightRide
Edmonton
10.2023 - 12.2023
Greeted customers and identified their automotive needs.