Alyssa Puente
Covina
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Trubowl
Azusa
03.2025 - 04.2025
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Restocked kitchen supplies including food products and utensils.
- Scrubbed and polished counters to remove debris and food.
- Maintained safe food handling practices to prevent germ spread.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Processed payments on cash register and counted back bills and change to patrons.
Crew Member
AMC Theatres
Covina
10.2024 - 01.2025
- Restocked kitchen supplies including food products and utensils.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Package Handler
FedEx
Arcadia
09.2023 - 10.2024
- Protected company inventory by maintaining and organizing storage areas.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Collaborated with team members to improve workflow and increase productivity.
- Sorted packages to appropriate slide, line or belt for final distribution.
Education
High School Diploma -
San Dimas High School
San Dimas, CA06-2023
Some College (No Degree) -
Rio Hondo College
Whittier, CASkills
- Food safety practices
- Customer service
- Cash register operation
- Inventory management
- Order processing
- Team collaboration
- Workstation organization
- Communication skills
- Attention to detail
- High-volume efficiency
- Safe food handling
Affiliations
- College athlete
- youth basketball coach
Certification
- Food Handlers Certification
- valid drivers license
Timeline
Crew Member
Trubowl
03.2025 - 04.2025
Crew Member
AMC Theatres
10.2024 - 01.2025
Package Handler
FedEx
09.2023 - 10.2024
High School Diploma -
San Dimas High School
Some College (No Degree) -
Rio Hondo College
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