Dedicated professional with a strong background in team leadership and coaching. Skilled in inventory management and workspace organization, contributing to efficient operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Nickelodeon pizza
Colton
07.2025 - 01.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Served a diverse selection of craft beers to customers.
Maintained cleanliness and organization of the bar area.
Engaged with customers to enhance their experience and provide recommendations.
Trained new staff on bar procedures and customer service expectations.
Resolved customer complaints promptly in a professional manner while adhering to company policies.
Keeping bar area clean, organized, stocked, presentable, sanitary conditions free from debris and garbage at all times.
Manager
Juice It Up!
Colton
06.2025 - 01.2026
Supported daily operations by organizing team schedules and tasks.
Assisted in training new staff on company procedures and safety protocols.
Maintained cleanliness and organization of workspaces to ensure efficiency.
Managed inventory by tracking supplies and placing orders as needed.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Server
Olive Garden
San Bernardino
01.2022 - 07.2025
Provided excellent customer service by taking orders and addressing guest inquiries.
Assisted in training new servers on menu items and service protocols.
Educated guests about menu offerings, including specials and wine pairings.
Managed multiple tables efficiently during peak dining hours to enhance guest experience.
Cleaned tables and chairs to prepare dining area for next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Checked food before serving it to customers.
Maintained cleanliness and organization of the bar area at all times.
Managed inventory, restocked supplies, and reported shortages to management.
Trained new bartenders on drink preparation and customer service standards.