Summary
Overview
Work History
Clinical Experience
Notable Skills and Certifications
Timeline
Generic

Alyssa Poma

Woodbridge

Summary

Centennial College, Scarborough, ON - Practical Nursing Graduated: April 2024

Related Courses: General Health Assessment, Fundamentals of Nursing Practice, Adult Health Nursing

Overview

3
3
years of professional experience

Work History

Customer Service Manager

Noble Home Gifts
03.2021 - 08.2023
  • Led a team of 4 customer service/sales representatives, providing guidance, training, and support to ensure exceptional customer delivery.
  • Resolved escalated customer issues promptly and effectively, maintaining a high level of customer satisfaction

Office Administrator

Manufactured Cost Solutions
04.2020 - 02.2021
  • Managed office operations, including scheduling and inventory
  • Coordinated meetings, appointments, and travel arrangements.


Clinical Experience

Cortellucci Vaughan Hospital, ON - Pre-Grad Clinical Student

  • Acquired experience on a medicine unit. Assisted in client care including medication administration, vital signs and nursing skills/interventions.
  • Assessed and Provided client care. Recognized and assisted in disease management and treatment.
  • Provided companionship for those with dementia.

 

North York General Hospital, ON - Student Nurse/Clinical Rotation

  • Acquired clinical experience on a orthopedic floor. Assessed the clients with transfering and mobility.
  • Performed wound care, and related nursing skills.


North York General Hospital, ON - Student Nurse/Clinical Rotation

  • Acquired clinical experience on a medicine floor. Assited clients with activities of daily living including, bathing, changing and providing companionship.

Notable Skills and Certifications

BLS Certified 

CPR Certified 

Technical Skills: EPIC

Timeline

Customer Service Manager

Noble Home Gifts
03.2021 - 08.2023

Office Administrator

Manufactured Cost Solutions
04.2020 - 02.2021

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Alyssa Poma