Alyssa Pollard
Falher
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Goal-oriented and caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
12
12
years of professional experience
Work History
Educational Assistant
Ecole Routhier School
10.2020 - Current
- Provided support to classroom teacher's in order to help students learn and grow.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Encouraged social-emotional growth among students by modelling appropriate behaviour and guiding conversations around self-awareness, empathy.
- Improved student comprehension by utilizing different instructional strategies tailored to individual learning needs.
- Supported student learning objectives through personalized and small group assistance.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
- Contributed to school-wide initiatives aimed at improving overall student achievement and wellbeing.
- Assisting with students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Office Administrative Assistant
Mighty Peace Watershed
02.2015 - 07.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Delivered administrative support to office staff, promoting excellence in office operations.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple board members.
- Updated spreadsheets and databases to track, analyze, and report.
Customer Service Representative
Cargill
09.2012 - 11.2013
- Handled customer inquiries and suggestions professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints effectively.
- Handled accounts payable and receivables in a timely manner.
Education
High School Diploma -
George P Vanier
Donnelly, ABSkills
- Positive Attitude
- Organized
- Bilingual Communication
- Time Management
Languages
French
Native or Bilingual
Timeline
Educational Assistant
Ecole Routhier School
10.2020 - Current
Office Administrative Assistant
Mighty Peace Watershed
02.2015 - 07.2015
Customer Service Representative
Cargill
09.2012 - 11.2013
High School Diploma -
George P Vanier
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