Alyssa Politi
Guelph,Ontario
Summary
I am a recruitment specialist and leader that has been successful at taking on routine, complex challenges with a resourceful and creative approach. Recognized as driven, dedicated, and hardworking with history of streamlining operations and increasing results. Experience in project management and proven organizational skills. Committed to maintaining professional relationships with clients and co-workers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recruitment Specialist
Liberty Staffing Services
Guelph, Ontario
09.2022 - 05.2024
- Consulted and worked with clients to complete full cycle recruitment that fits their needs.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Used recruitment software and applications to source candidates (LinkedIn, Indeed, Stafftrak, Instagram).
- Organized onboarding sessions for new hires by coordinating orientation materials and training schedules.
- Participated in staff meetings and workshops designed to improve recruitment processes.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified potential candidates through job postings, online databases, and referrals.
- Created and maintained a database of candidate information.
- Provided feedback to unsuccessful applicants regarding their qualifications and the hiring process.
- Conducted reference checks on shortlisted applicants to verify experience and background details.
- Maintained detailed records of recruiting activities such as interviewing notes, offer letters.
- Interviewed job applicants to obtain information on work history, education or job skills.
- General administrative duties such as answering phones and email correspondence.
- Verified employee hours worked against timesheets provided by supervisors.
Operations Manager
Indigo Books & Music
Guelph
01.2021 - 01.2022
- Managed the operations team in the process of daily loading of pallets and incoming inventory to maximize performance and productivity
- Used Microsoft office and store software to meticulously manage and organize store inventory
- Balanced staff availability and business needs to create weekly employee schedules
- Conduct interviews to recruit talent and accomplish hiring objectives
- Write daily notes to maintain constant communication with store leadership team to ensure productivity
- Complete daily administrative tasks to keep the operations team organized on track with store goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
Customer Service Representative
Indigo Books & Music
01.2017 - 01.2021
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Processed POS transactions and resolved differences between accounting information and cash drawer
- Aided customers in person and over the phone, paying attention to special needs and wants.
Server & Hostess
Cora's Breakfast & Lunch
01.2014 - 01.2017
- Helped customers place orders, explained menu items, and suggested appropriate options for food allergy concerns
- Processed payment and dispensed change for cash transactions
- Managed store seating arrangements to maximize profit and functionality.
Education
Bachelor's Degree - Political Science
University of Guelph
05.2022
OSSD Diploma -
Guelph Collegiate Vocational Institute
06.2017
Skills
- Interpersonal and written communication
- Full-cycle recruitment
- Customer relationship management
- Temporary and contract recruitment
- Candidate screening
- Administrative duties
- Microsoft Office, SAP, and general computer skills
- Team management and supervision
- Organization and efficiency
- Inventory management
- Transparent and open to feedback
- Committed to continuous improvement
Certification
Red Cross First Aid Certified
Custom
References available upon request.
Timeline
Recruitment Specialist
Liberty Staffing Services
09.2022 - 05.2024
Operations Manager
Indigo Books & Music
01.2021 - 01.2022
Customer Service Representative
Indigo Books & Music
01.2017 - 01.2021
Server & Hostess
Cora's Breakfast & Lunch
01.2014 - 01.2017
Bachelor's Degree - Political Science
University of Guelph
OSSD Diploma -
Guelph Collegiate Vocational Institute
Red Cross First Aid Certified
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