Alyssa Pilon
Edmonton,AB
Summary
Accomplished assistant manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. I have proven success in driving sales and managing inventory while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and upper management.
Overview
3
3
years of professional experience
Work History
Hostess
Anejo
02.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Dog Bather
Pet Planet Grooming
06.2023 - 09.2023
- Followed effective process for bathing and grooming dogs to remove dirt and loose hair.
- Kept cages, kennels, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
Assistant Manager
Pet Planet
02.2023 - 09.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Pet Ambassador
Pet Planet
07.2021 - 09.2023
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
High School Diploma -
Archbishop O'Leary
Edmonton, AB06.2022
Skills
- Money Handling
- Product and Service Knowledge
- Merchandising
- Time Management
- Customer Relations
- Leadership
references
Candice Mitchell
Former manager at Pet Planet
Pest Control Technician
Park Pest Control
(780) 240-7712
Candice_leighmitch@hotmail.com
Danusia Gale
Teacher
Edmonton Catholic Schools
(780) 953-2290
Danusia.gale@hotmail.com
Timeline
Hostess
Anejo
02.2024 - Current
Dog Bather
Pet Planet Grooming
06.2023 - 09.2023
Assistant Manager
Pet Planet
02.2023 - 09.2023
Pet Ambassador
Pet Planet
07.2021 - 09.2023
High School Diploma -
Archbishop O'Leary
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