Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alyssa Parker

Brantford,ON

Summary

Positive, upbeat, and detail-oriented with passion for delivering exceptional customer service and support in remote setting. Possesses strong communication and problem-solving skills, along with proficiency in using computer systems and managing multiple tasks effectively. Dedicated to enhancing customer experiences and contributing to team success through diligent and efficient work.

Overview

9
9
years of professional experience

Work History

Full Time Caregiver/Homemaker

Self-employeed
03.2017 - Current
  • Assist with activities of daily living, promoting independence and quality of life of child with complex disability needs.
  • Clean house, run errands, manage laundry, and complete weekly grocery shopping.
  • Assist with mobility, dressing guidance, grooming, and meal preparation.
  • Contribute to a positive atmosphere by using effective communication and active listening skills.
  • Document detailed reports on progress, making adjustments in care plans when necessary.
  • Manage appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Assist in rehabilitation exercises as prescribed by medical professionals to achieve improved mobility and function.
  • Participate in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Maintain family's schedule and organized events.

Crew Member

Wendy's
05.2016 - 03.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency through diligent attention to detail.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Worked well with teammates and accepted coaching from management team, promoting a positive work environment.
  • Addressed guest needs, questions, or concerns to create optimum experience.
  • Improved customer satisfaction by providing friendly and efficient service, and by quickly addressing and resolving complaints.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Central Peel Public School
Brampton, ON

Skills

  • Respectful and compassionate
  • Attention to detail
  • Dependable
  • Complex problem-solving
  • Willingness to learn
  • Fast learner
  • Initiative
  • Verbal and written communication skills
  • Time management
  • Teamwork and collaboration

Languages

English
Native or Bilingual
French
Elementary

Timeline

Full Time Caregiver/Homemaker

Self-employeed
03.2017 - Current

Crew Member

Wendy's
05.2016 - 03.2017

High School Diploma -

Central Peel Public School

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Alyssa Parker