Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Olsen

Hay River,NT

Summary

Motivated to enhance productivity and operational performance. Bringing related experience combined with job-related software proficiency and industry expertise. Focused, reliable and conscientious about handling details.

Overview

7
7
years of professional experience

Work History

Comfort Care Aid

Good Samaritans
10.2021 - 07.2022
  • Observed and reported changes in clients' physical condition and behavior.
  • Created safe environment, preventing falls and accidents.
  • Established good rapport with clients and family members by being cheerful and efficient.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.

Assistant Store Manager

Carway duty free
01.2015 - 05.2020
  • Scheduled staff to assign employee shifts according to departmental and business needs.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed payments promptly for customers to exceed productivity standards.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

Disability Support Worker

Quest
10.2016 - 05.2018
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

Education

Bachelor of Science - Biology

Lethbridge Collegiate Institute
Lethbridge, AB

Skills

  • First Aid and Safety
  • Verbal and Written Communication
  • Dependable and Responsible
  • Respectful and Compassionate
  • Flexible Schedule
  • Client Documentation
  • Supportive Personality
  • Assertiveness

Timeline

Comfort Care Aid

Good Samaritans
10.2021 - 07.2022

Disability Support Worker

Quest
10.2016 - 05.2018

Assistant Store Manager

Carway duty free
01.2015 - 05.2020

Bachelor of Science - Biology

Lethbridge Collegiate Institute
Alyssa Olsen