ALYSSA NUNES
Concord
Summary
Dedicated and results-driven Warehouse Manager with nine years of experience in overseeing warehouse operations, optimizing inventory management, and leading high-performing teams. Proven track record of enhancing operational efficiency through strategic planning and effective communication. Committed to fostering a safe and productive work environment while exceeding organizational goals.
Overview
13
13
years of professional experience
Work History
Operations Manager
Lowes Home Improvment
Concord, CA
12.2017 - Current
- Supervised and leads a team of ten employees, ensuring efficient operations and high standards of accuracy in inventory management.
- Oversees the precise tracking of all incoming and outgoing inventory to maintain optimal stock levels. Developed and facilitated training programs for new associates, as well as for backend supervisors and district staff, fostering a knowledgeable and skilled workforce.
- Holds responsibility for security measures, including possession of a master key and alarm codes for building access. Assists in annual inventory preparations, contributing to structured and organized evaluation processes.
- Collaborate with third party logistic companies to facilitate smooth delivery processes and maintain high customer satisfaction.
- Ensure all staff members receive up to date training on operational and safety protocols. Actively participated in the safety team committee, contributing to the development and implementation of safety initiatives.
Assistant Bakery Manager
Sprouts Farmer Market
01.2015 - 01.2017
- Placed product orders four times a week to ensure optimal stock levels. Conducted monthly inventory checks to maintain accuracy and accountability.
- Proficient in using Excel, Microsoft word and other various staffing and payroll programs to streamline operations. Trained new staff members on procedures and best practices.
- Assisted in the breakdown of inbound shipments and guided associates on proper product placement for the sales floor display, effectively minimizing shrinkage.
- Maintained a clean and organized workspace to uphold safety and operational standards, along with OSHA protocols.
After School Program Assistant Manager
City Of Concord, California
01.2013 - 01.2015
- Supervised a team of staff members while overseeing the activities of 180 students, ensuring a safe and engaging environment.
- Scheduled daily assignments and organized activities, providing clear guidance and support to ensure smooth operations. Timely completion of mandatory paperwork, delivering exceptional customer service to parents and teachers.
- Prepared daily work materials for staff members and ensured all spreadsheets were accurately updated by the end of each day. Held a master key to access all school facilities, maintaining security and facilitating efficient movement within the premises. Trained new staff members, equipping them with the necessary skills to excel in their roles.
- Led and motivated students through a variety of physical activities, fostering participation and encouraging staff members to engage actively. Cultivated a strong relationship with the parents, teachers, and students to foster a collaborative school environment.
Education
BS - Criminal Justice
San Francisco State University
San Francisco, CA01.2017
Skills
- Certified operator of forklift, narrow reach lift, order picker, and scissor lift licenses Proficient in data entry with 10 key Capable of typing 50 net words per minute
- Dedicated customer service professional with over nine years of experience in delivering exceptional service and engaging effectively with the public for more than 11 years Skilled in problem de-escalation and proficient in clear, effective communication within diverse environments Committed to personal and professional growth, consistently striving for excellence and eager to expand knowledge and skills in every new opportunity
- Problem-solving
- Operations management
- Customer service
- Staff training
- Inventory management
- Performance monitoring
- MS office
- Schedule management
Timeline
Operations Manager
Lowes Home Improvment
12.2017 - Current
Assistant Bakery Manager
Sprouts Farmer Market
01.2015 - 01.2017
After School Program Assistant Manager
City Of Concord, California
01.2013 - 01.2015
BS - Criminal Justice
San Francisco State University