Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Flow Manager
Sodexo Canada
03.2024 - Current
Strong communication skills
Developed strong working relationships with management and executive team
Worked with the manager and superiors to plan and coordinate production schedules
Collaborated with department leads and senior management to coordinate operations and drive improvements
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Salad Bar Clerk
Fortinos
10.2018 - Current
Complied with safety standards while handling food and buffet equipment
Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes
Fulfilled written and verbal orders by serving various food.
Handled inventory management tasks, conducting regular checks to maintain appropriate stock levels of all necessary items.
Portering Supervisor
Sodexo
03.2023 - 03.2024
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored workflow to improve employee time management and increase productivity.
Clerical Associate
Sodexo
12.2018 - 03.2023
Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
Completed clerical tasks such as filing, copying, and distributing mail.
Managed daily office tasks such as answering phones, upwards of 50 a day, as well as maintaining inventory levels to ensure smooth operations.
Hot Foods Manager Contract (14 Months)
Fortinos
08.2017 - 10.2018
Took on the leadership role by listening to employees and the concerns as well as delegating tasks
Scheduled staff hours and allocated resources to maximize team member performance
Scheduled and received deliveries and verified goods received against paperwork
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Hot Foods Clerk
Fortinos
08.2011 - 07.2017
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
Interacted with customers by phone, email, or in-person to provide information.
Accurately operated cash register to process customer payments
Properly labeled and stored food and fresh Ingredients in cooler or freezer to optimize freshness.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Education
Advanced Diploma: Business Administration -
Humber College
Etobicoke, ON
04.2025
High School Diploma -
Robert F Hall Catholic Secondary High School
Caledon East, ON
06.2014
Skills
Delivers exceptional customer service
Ability to multitask
Problem-Solving
Time Management
Handled legal documents
Active listening
Goal-Oriented
Adaptability
Product Recommendations
Team Leadership
Certification
KRONOS Certified
MOAB Certified
WESTECH Certified
Timeline
Patient Flow Manager
Sodexo Canada
03.2024 - Current
Portering Supervisor
Sodexo
03.2023 - 03.2024
Clerical Associate
Sodexo
12.2018 - 03.2023
Salad Bar Clerk
Fortinos
10.2018 - Current
Hot Foods Manager Contract (14 Months)
Fortinos
08.2017 - 10.2018
Hot Foods Clerk
Fortinos
08.2011 - 07.2017
Advanced Diploma: Business Administration -
Humber College
High School Diploma -
Robert F Hall Catholic Secondary High School
KRONOS Certified
MOAB Certified
WESTECH Certified
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