Alyssa Moreno
Costa Mesa,CA
Summary
Dynamic operations and business management leader with over 13 years of experience driving efficiency and optimizing processes across the construction, aerospace, and financial services sectors. Proven expertise in overseeing procurement, managing budgets, nurturing vendor relationships, and executing projects to successful completion. Recognized for a strong ownership mindset, adaptability to changing environments, and a hands-on leadership approach that fosters team collaboration and innovation. Committed to delivering measurable results while enhancing operational performance and strategic growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Business Operations Manager
Sol Source dba DC Construction Management
Irvine, CA
01.2024 - Current
- Oversaw all facets of business operations to ensure seamless finance management, procurement processes, scheduling efficiency, compliance adherence, and timely client delivery.
- Evaluated and negotiated vendor contracts while implementing effective purchasing and cost control practices.
- Administered QuickBooks financials while facilitating effective cash flow management strategies.
- Facilitated collaboration among subcontractors and meticulously managed timelines for multiple projects.
- Developed training programs that improved staff performance and retention rates.
- Collaborated with marketing team to design promotional campaigns that increased brand visibility.
- Analyzed customer feedback to identify trends, leading to targeted improvements in services offered.
- Led a team of professionals in delivering exceptional guest experiences and maintaining high-quality standards.
Life Insurance Agent
New York Life
Newport Beach, CA
2023 - 2024
- Executed consultative sales strategies to establish and nurture lasting client partnerships.
- Formulated customized insurance strategies to enhance client satisfaction and meet diverse needs.
- Conducted regular reviews and audits to maintain compliance with licensing and regulatory standards.
- Developed and delivered presentations on life insurance benefits to individuals and groups, enhancing product awareness.
- Mentored junior agents, providing guidance on sales strategies and best practices in client engagement.
- Streamlined policy processing procedures, improving efficiency and reducing turnaround times for client applications.
- Conducted market research to identify emerging trends, adjusting sales strategies accordingly to maximize opportunities.
- Led initiatives to enhance customer satisfaction, resulting in improved retention rates through proactive service delivery.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Purchasing Specialist
Falcon Dynamics Inc
Irvine, CA
01.2022 - 01.2023
- Coordinated procurement documentation while managing vendor sourcing negotiations to ensure optimal supplier relationships.
- Analyzed costs and meticulously validated invoices to maintain fiscal accountability.
- Monitored supply chain processes and upheld compliance measures to optimize operational performance.
- Developed and implemented strategic sourcing strategies that reduced costs while maintaining product quality standards.
- Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
- Collaborated cross-functionally to ensure timely delivery of materials and services for project completion.
- Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
- Contributed to risk management efforts by identifying potential supply chain disruptions and developing contingency plans accordingly.
Operations Manager
Lenduro Inc / SDI
Lake Elsinore, CA
01.2019 - 01.2022
- Directed staffing schedules and budget allocations to ensure efficient daily operations.
- Analyzed and refined workflow procedures to reduce bottlenecks and improve overall efficiency.
- Facilitated recruitment, onboarding, and performance evaluation to enhance team effectiveness.
- Streamlined operations by implementing process improvements, enhancing efficiency across multiple departments.
- Developed and maintained operational metrics, providing insights for strategic decision-making and performance enhancement.
- Mentored junior staff on best practices in workflow management, fostering a culture of continuous improvement.
- Coordinated with vendors to negotiate contracts, reducing operational costs while maintaining service quality.
- Conducted regular audits to identify inefficiencies, resulting in improved compliance with industry standards and regulations.
- Spearheaded initiatives to enhance employee engagement, leading to increased productivity and morale within the team.
- Managed project timelines effectively, ensuring alignment with organizational goals and timely execution of deliverables.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
High School Diploma -
Temescal Canyon High School
Lake Elsinore, CA05-2013
Life, Accident, Health & Sickness Insurance License
Skills
- Operations management
- Business Operations
- Project Management
- Procurement
- Vendor Negotiation
- Budgeting
- Compliance
- Team Leadership
- Client Relations
- Training and mentoring
- Staff management
- Attention to detail
- Strategic planning
- Complex Problem-solving
Certification
Life, Accident, Health & Sickness Insurance License
Timeline
Business Operations Manager
Sol Source dba DC Construction Management
01.2024 - Current
Purchasing Specialist
Falcon Dynamics Inc
01.2022 - 01.2023
Operations Manager
Lenduro Inc / SDI
01.2019 - 01.2022
Life Insurance Agent
New York Life
2023 - 2024
High School Diploma -
Temescal Canyon High School
Life, Accident, Health & Sickness Insurance License