Alyssa Miyasato
Chino Hills
Summary
Highly driven, adaptable student who demonstrates strong work ethic and creative abilities. Thrives in both team-based and individually motivated settings. Has leadership experience as a Shift Manager at Farmer Boys and has had leadership positions during her color guard career. Looking to educate students through dance and performance that comes with the art of color guard. Adept at handling multiple tasks simultaneously and thrives in a fast-paced environment. Effective communicator who enjoys working with a diverse population. A patient and friendly motivator that is excited to help share and teach experiences and techniques through the performing arts.
Overview
7
7
years of professional experience
Work History
Coaching Staff Member
The Corps Academy
09.2023 - Current
- Promoted a safe playing environment by enforcing proper technique usage during practices and games, preventing injuries among athletes.
- Collaborated with fellow coaches to design a short performance by elementary school students.
- Educate and create fun lesson plans for elementary school students in learning the basics of dance and color guard.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Established a positive team culture by promoting sportsmanship, teamwork, and dedication to personal growth.
- Improved player skillsets through tailored individual training sessions and targeted feedback.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Actively participated in professional development opportunities, staying current on coaching best practices and refining techniques for maximum effectiveness.
- Mentored athletes on balancing academics and athletics, ensuring success both on and off the field.
- Offered constructive feedback to clients to help reach goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Shift Manager
Farmer Boys
07.2021 - Current
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Increased customer loyalty and retention.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Educated employees on register use, merchandising, and customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Mentored new team members on sales software system operation.
- Managed staffing levels to provide optimal support for cash register operations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Washed dishes and assisted in bussing tables.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Monitored dishwashing machines for proper functioning.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
CASHIER/FOOD SERVICE WORKER
Aquarium of the Pacific
06.2019 - 09.2019
- Promoted positive experience for customers by providing prompt, efficient, and friendly service
- Operated cash registers, processed cash and credit transactions accurately, and practiced all cash handling procedures precisely
- Consistently ended shift with balanced cash registers
- Assisted customers to find appropriate products and provided solutions
- Helped with food preparation and service
- Wiped down counters and conveyor belts to remove debris and sanitize surfaces
- Restocked merchandise, food, and café items
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
USHER | Star Seating
01.2018 - 01.2018
- Assisted guests at the Rose Parade by checking tickets, directing them to their designated seats, distributing programs, and answering inquiries
- Ensured patrons’ safety by leading them to assigned path and providing ample lighting as needed.
Education
Bachelor of Arts - Creative Writing, Media And Cultural Studies
University of California, Riverside
Riverside, CA03.2026
High School Diploma -
Ruben S. Ayala High School
Chino Hills, Ca06.2021
Skills
- Color Guard Experience
- Performing Arts Experience
- Hospitality and Accommodation
- Leadership
- Clear Verbal Communication
- Coaching and Mentoring
- Conflict Resolution
- Training and Development
- Adaptable and Flexible
- Active Listening
- Dance
Accomplishments
Has participated in the art of Color Guard for more than 5 years. Was able to perform and compete at the WGI World Championships Finals for Color Guard in 2017. Performed and became a semi-finalist at Color Guard WGI World Championships in 2018. BOA Grand Nationalist 2019 Finalist.
Timeline
Coaching Staff Member
The Corps Academy
09.2023 - Current
Shift Manager
Farmer Boys
07.2021 - Current
CASHIER/FOOD SERVICE WORKER
Aquarium of the Pacific
06.2019 - 09.2019
USHER | Star Seating
01.2018 - 01.2018
Bachelor of Arts - Creative Writing, Media And Cultural Studies
University of California, Riverside
High School Diploma -
Ruben S. Ayala High School
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