Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Alyssa Mitchell

Summary

Motivated business professional bringing over 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations. Team leader looking for an opportunity to thrive within a setting that I can continue to grow and learn in!

Overview

9
9
years of professional experience

Work History

Business Owner/Operator

DIY Construction And Consulting
08.2021 - Current
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Handled problematic customers and clients to maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Private Music Teacher

Self-employed
09.2018 - Current
  • Explained music theory, aural skills and fundamental concepts to teach students to understand, analyze, perform and create music.
  • Planned and prepared individual music lessons to support student needs.
  • Motivated students to practice music by offering positive reinforcement and encouraging progress.
  • Created encouraging, fun and focused lesson atmosphere.
  • Acquired teaching materials and resources to facilitate music instruction.
  • Arranged performance recitals and concerts to allow students to showcase musical talents.
  • Studied and maintained up-to-date knowledge and awareness of testing requirements to prepare students for examinations.
  • Assessed student performance and provided constructive feedback to guide progress.
  • Mentored struggling students with individualized approach to enhance learning.
  • Incorporated creative activities into lessons to engage students and spark interest in music.

Server

Avenue Restaurant
06.2018 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Bushwakker Brewing
08.2015 - 06.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Administrative and Sales Assistant

Rawlco Radio
06.2014 - 08.2015
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Coordinated logistics and catering for meetings and sales events.
  • Prepared PowerPoint presentations and Word documents for sales presentations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Education

No Degree - Interior Design

Visual College of Art And Design
Vancouver, BC

Skills

  • Contract Negotiation
  • Marketing Campaign Development
  • Sales Tactics
  • Business Process Optimization
  • Operations Management
  • Financial Reporting
  • Small Business Operations
  • Market Research
  • E-commerce Strategy
  • Problem Solving
  • Public Relations
  • Time Management

References

  • Sandy Baumgartner, (306) 535-9611, (306) 791-7924, BUSINESS
  • Wendy Mitchell, (306)533-8482, PERSONAL


*More available upon request*

Languages

English
Native or Bilingual

Timeline

Business Owner/Operator

DIY Construction And Consulting
08.2021 - Current

Private Music Teacher

Self-employed
09.2018 - Current

Server

Avenue Restaurant
06.2018 - 03.2020

Server

Bushwakker Brewing
08.2015 - 06.2018

Administrative and Sales Assistant

Rawlco Radio
06.2014 - 08.2015

No Degree - Interior Design

Visual College of Art And Design
Alyssa Mitchell