Alyssa Mendoza
Sacramento
Summary
Dynamic professional with a proven track record at Amazon as a Warehouse Learning Ambassador, excelling in training delivery and process improvement. Adept at fostering team collaboration and enhancing operational efficiency, I leverage effective communication and critical thinking to drive results and support employee development in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Warehouse Learning Ambassador
Amazon
Rancho Cordova
10.2025 - Current
- Facilitated learning sessions for associates, improving operational knowledge and skills.
- Providing ongoing support and tips to help team members meet rate, quality, and safety expectations
- Assisted in onboarding new employees, creating a structured process for smoother workplace transition.
- Collaborated with faculty members to identify areas of improvement.
Front Counter Associate
Panda Express
Folsom
03.2024 - 10.2025
- Provided exceptional customer service in fast-paced restaurant environment.
- Communicated effectively with customers to address inquiries and concerns.
- Assisted team members in food preparation and order fulfillment tasks.
- Maintained cleanliness and organization of dining and food preparation areas.
Table Games Dealer
Redhawk Casino
Placerville
06.2021 - 05.2024
- Dealt cards for various table games, facilitating engaging gameplay and enhancing customer experience.
- Monitored game integrity by observing player behavior and consistently enforcing house rules to maintain a fair environment.
- Managed cash transactions, ensuring accurate handling of chips and timely payouts to uphold operational efficiency.
- Maintained a positive attitude and professional demeanor during shifts.
Late Night Cleaner
Red Hawk Casino
Placerville
03.2019 - 06.2021
- Performed detailed cleaning of heavy kitchen equipment.
- Performs scheduled preventive maintenance cleaning.
- Work in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
- Conducted thorough cleaning of floors and surfaces in designated areas.
Sandwich Artist
Subway
Sacramento
07.2015 - 09.2019
- Prepared sandwiches according to customer specifications and Subway standards.
- Maintained cleanliness of work area and equipment during service hours.
- Operated cash register, processed transactions, and issued receipts to customers.
- Trained new employees on sandwich preparation techniques and safety protocols to ensure consistent quality and safety standards.
- Managed inventory and coordinated with suppliers for timely delivery of fresh ingredients, ensuring uninterrupted service.
Education
High School Diploma -
Sacramento Charter High School
06-2014
Skills
- Training delivery
- Customer engagement
- Process improvement
- Team collaboration
- Effective communication
- Time management
- Adaptability to change
- Critical thinking
- Feedback delivery
- Leadership skills
- Cash handling
Timeline
Warehouse Learning Ambassador
Amazon
10.2025 - Current
Front Counter Associate
Panda Express
03.2024 - 10.2025
Table Games Dealer
Redhawk Casino
06.2021 - 05.2024
Late Night Cleaner
Red Hawk Casino
03.2019 - 06.2021
Sandwich Artist
Subway
07.2015 - 09.2019
High School Diploma -
Sacramento Charter High School