Adaptable professional with a solid background in customer service and test examining. Known for effective communication and problem-solving abilities, driving positive outcomes in diverse environments.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
The Abbey Seal Beach
Seal Beach, CA
07.2021 - 08.2025
Managed guest seating arrangements to optimize flow and minimize wait times.
Provided customer service by greeting and assisting guests upon arrival.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Coordinated with kitchen and waitstaff to ensure timely meal delivery and guest satisfaction.
Assistant Unit Director
The Boys and Girls Clubs of Central Orange Coast
Irvine, CA
09.2023 - 03.2026
Coordinated daily operations to ensure program efficiency and participant engagement.
Developed and implemented age-appropriate activities promoting social and emotional development.
Assisted in training and mentoring junior staff members to enhance team performance.
Managed participant enrollment processes, ensuring accurate records and timely communication with families and colleagues.
Evaluated program outcomes, providing feedback for continuous improvement initiatives.
Enhanced team collaboration by implementing effective communication strategies and regular meetings.
ELPAC Test Examiner
Westminster School District
Westminster, CA
02.2026 - Current
Ensured compliance with state testing regulations and maintained integrity of testing environment.
Managed testing accommodations for students with special needs, providing an inclusive and equitable testing experience for all examinees.
Enhanced testing accuracy by diligently reviewing and verifying all test materials before examination.
Located materials and online resources by demonstrating use of equipment and software.
Contributed to a positive work culture within the testing team by demonstrating professionalism, respect, and collaboration in all interactions.
Supported examinee success by providing clear instructions, guidelines, and expectations prior to administering tests.